Kerja Sepenuh Masa, Senior Executive - E-Commerce (Victoria's Secret) di Valiram Federal Territory - Maukerja

About Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360 retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines. Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at *************

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

Position Summary

The Senior Executive – E-Commerce will support the long-term, profitable growth of Victoria’s Secret Australia, Malaysia, Singapore, Indonesia and Thailand through effective execution and optimization of the e-commerce business. This includes website preparation, promotion and campaign setup, on-site search and filter optimization, coordination of inventory and pricing processes, competitive research, and monitoring and reporting of e-commerce performance.

Key Areas of Responsibilities

• Strategic positioning and tactical execution of the website, including site preparation, promotion and campaign setup, refining on site search/filters, coordinating inventory and pricing processes, conducting competitive research, and reporting business updates.
• Site capabilities SLA tracking, ensure website functionality all time.
• Growing organic traffic for SEO optimization, backlinking, keywords and content enrichment.
• Promotion configuration maximizing the campaign potential and ensure customer smooth shopping journey.
• Overall site conversion optimization with right content, smooth browsing journey and product information accuracy.
• Site loading time optimization to ensure website health audit is on par.
• Website overall design including product description, category pages, promotion pages and microsite landing pages.
• Website content and creative copy writing working alongside with marketing and content team.
• Customer satisfaction CSAT KPIs to ensure customer positive rating.
• New payment method implementation to support commercial and business growth.

Key Requirements

• Minimum of 5+ years of professional work experience in e-commerce.
• Experience with Salesforce Commerce Cloud (Demandware) platform is highly preferred.
• Excellent analytical and problem-solving skills with exceptional attention to detail.
• Experience with Google Analytics or similar analytics platforms.
• A keen eye for detail and the ability to be meticulous in delivering accurate work.
• Excellent command of written and verbal communication skills.
• Demonstrated initiative and ability to work independently while managing cross-functional business partners.
• Highly organized with the ability to effectively juggle multiple projects at one time. Ability to adapt to changing priorities and respond with an appropriate sense of urgency.