Kerja Sepenuh Masa, Information Technology Specialist di J&T EXPRESS (MALAYSIA) SDN BHD Johor - Maukerja

Company Description J&T EXPRESS (MALAYSIA) SDN BHD is a global logistics service provider specializing in express delivery across Southeast Asia, China, and other rapidly growing markets. Founded in 2015, the company operates an extensive network in countries including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil, and Egypt. Guided by a “customer-oriented and efficiency-based” mission, J&T Express focuses on delivering integrated logistics solutions through intelligent infrastructure and a digital logistics network. The company’s global strategy aims to connect the world more efficiently and provide accessible logistical benefits to customers of all sizes.

Role Description The Information Technology Specialist is a full-time, on-site role based in Yong Peng. This role is responsible for maintaining and supporting the company’s IT systems, including network infrastructure, hardware, and software used in daily logistics operations. Daily tasks include monitoring network performance, resolving technical issues, performing system updates, and ensuring network security measures are implemented and followed. The specialist will collaborate with operational teams to troubleshoot IT-related problems, provide user support and training, and assist in implementing new technologies to improve efficiency. The role also involves documenting IT procedures, maintaining asset inventories, and coordinating with external vendors when necessary.

Qualifications

• Candidates should possess strong Information Technology skills, including familiarity with hardware, software, and enterprise systems.
• Experience with CCTV systems, barcode scanners, and warehouse IT tools is an advantage
• Ability to communicate effectively with China-based suppliers and vendors in a professional setting.
• Candidates should possess Network Administration and Network Security skills to manage, monitor, and safeguard the company’s network infrastructure.
• Candidates should possess Troubleshooting skills to diagnose and resolve technical issues efficiently in a fast-paced logistics environment.
• Candidates should possess Customer Service skills to provide clear, supportive assistance to internal users and stakeholders.
• Relevant qualifications such as a diploma or degree in Information Technology, Computer Science, or a related field are beneficial.
• Experience with logistics or warehouse management systems, basic knowledge of server and cloud environments, and the ability to work independently and in a team are advantageous.