Job Description
Industry/ Organization Type: Freight Forwarding/ Warehousing
Position Title: Airfreight Customer Service Coordinator
Working Location: Changi Cargo Complex
Working Hours: 5.5 Days, Mon to Fri (9am – 6pm), Alternate Sat (9am – 1pm)
Salary Package: Basic Salary + Performance Bonus
Duration: Permanent
Key Responsibilities
Serve as the primary contact for customers regarding airfreight enquiries.
Work closely with clients to understand shipment requirements and provide timely updates.
Prepare accurate quotations based on customer needs and specifications.
Follow up on quotations and assist in converting them into confirmed shipment bookings.
Coordinate with internal departments (operations, warehouse, accounts) to ensure smooth execution.
Support SOE in daily sales coordination and customer service activities.
Track shipments and update customers on status when required.
Maintain proper documentation of quotations and customer correspondence.
Assist with any additional duties assigned.
APPLY NOW!!!
At least 1–2 years of experience in logistics or freight forwarding, preferably dealing with airfreight.
Basic understanding of airfreight operations and terminology.
Strong communication and customer service skills.
Proficient in Microsoft Office applications (Excel, Outlook, etc.).
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to ************* Please indicate #84195 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
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