Kerja Sepenuh Masa, Business Unit Manager, Malaysia di Terumo Asia Pacific Selangor - Maukerja

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

The incumbent will report to the Regional Commercial Manager, North Asia and SEA. Accountable for leading and driving commercial goals in Malaysia. Responsible for achieving/exceeding the commercial plan for Malaysia for the full range of TBCT products. Also responsible for planning, designing and executing sales strategies by working closely with the SEA Marketing team, Malaysia team and cross-functional teams in order to facilitate business growth and market penetration.

Key Functions / Responsibilities

Direct sales-management

• Identify market opportunities by assessing market trends, reading customer’s needs, analyzing competitor moves, monitoring policy dynamics; able to translate market intelligence into operational plans.
• Develops account strategies and provides input to the Regional Commercial Manager, North Asia and SEA2 that align with customer needs to build relationships and credibility with customer.
• Prioritizes accounts to determine coverage, assess opportunity, and develops new business.
• Maintains customer profile as well as sales funnel up to date in Customer Relationship Management program.
• Coordinates and manages resources to provide necessary customer support, including working with Supply Chain team for replenishment of Malaysia warehouse.
• Plans and make sales calls which incorporate sales process tools and strategies to achieve sales goals.
• Responds to requests for technical information, determining appropriate sources of technical expertise for obtaining the information as needed.
• Prepares and submits tenders / quotations in line with customer and organizational requirements.
• Follow up on purchase orders, deliveries, and installations, and product use to ensure a positive customer experience.
• Build a long term, trusting relationships with shareholders, business partners and authorities and strengthen company image amongst stakeholders from blood center, hospital and Bio-tech company etc.
• Business Insights to lead strategic decision-making through analysis and performance insight. This role is critical in identifying growth opportunities, optimizing revenue streams, and improving operational efficiency by translating data into clear, actionable business intelligence.
• You will work cross-functionally with Sales, Marketing, Finance, and Operations to drive commercial success, using analytics and insight to guide pricing strategies, customer segmentation, profitability analysis, and business planning.
• responsible for driving commercial performance by aligning strategic goals with the interests of key internal and external stakeholders. This role combines commercial strategy, relationship management, and data-driven decision-making to optimize business outcomes.
• The ideal candidate will serve as a bridge between business units, customers, suppliers, and leadership teams — ensuring priorities are balanced, opportunities are maximized, and decisions are informed by strong business insight.
• Strategic Growth & Business Insights plays a critical role in driving the company’s commercial strategy and ensuring sustainable business growth. This position requires a strategic thinker with strong business acumen, capable of translating market insights and business intelligence into actionable commercial plans.

The ideal candidate will lead strategic initiatives, identify new growth opportunities, optimize commercial performance, and align business objectives across multiple stakeholders to support the organization’s long-term vision:-

• This role requires a proactive and results-oriented individual who thrives in fast-paced environments, can move quickly from planning to execution, and ensures that commercial strategies deliver tangible business results.

The ideal candidate combines strong commercial acumen with an action-driven mindset — turning opportunities into wins and strategies into measurable outcomes:-

• Planning, Execution & Alignment is responsible for leading the development and execution of commercial strategies, ensuring alignment across business functions, and driving operational excellence.
• This role requires a hands-on leader who can direct work effectively, develop clear commercial plans, and align internal and external stakeholders to deliver on strategic and financial objectives.

The ideal candidate has strong commercial acumen, is highly organized, and excels at turning plans into measurable results:-

• Business unit Manager role emphasizing driving results, ownership, and commercial performance.

This version is ideal for organizations seeking a high-performing, target-driven leader who thrives on accountability, execution, and delivering measurable business outcomes.

Business Unit Manager role with a strong emphasis on collaboration — ideal for companies that value cross-functional teamwork, stakeholder engagement, and partnership to achieve commercial goals:-

• Nimble Learning & Strategic Agility plays a critical role in driving commercial growth, adapting to changing market conditions, and leading through uncertainty.

This role requires a forward-thinking and adaptable leader who learns quickly, makes informed decisions with incomplete information, and thrives in fast-paced and evolving environments. The ideal candidate embraces change, turns ambiguity into opportunities, and drives commercial strategies that keep the business ahead of the curve.

Drive commercial success in the region

• Work closely with Malaysia team and Distributor/s (if any) to understand business landscape, market trends, customer’s needs, competitor activities and policy dynamics in each country.
• Develops country plans and mid-long term business strategy with clear priorities and operational relevance, together with the SEA Commercial Team.
• Lead and guide Malaysia team and Distributor/s (if any) in region to achieve the sales target and fulfil the business strategies in the respective countries.
• Work closely with the Malaysia team and Distributor/s (if any) to develop Key Account strategy.
• Provides implementation and process optimization support for Terumo BCT products, in collaboration with the SEA Marketing Team.

Functional / Technical Skills

Business acumen: Outstanding business savvy and insights

Problem solving: Good at problem solving and able to look beyond the obvious

Interpersonal savvy: Excellent ability to relate comfortably with people across levels, functions and cultures. Able to work through influence.

Nimble learning: Demonstrated learning agility and curious for new technologies and trends

Manage ambiguity and complexity: Comfortable with uncertain, ambiguous, complicated or contradictory information on situation and be able to provide solutions.

Situation adaptability: sensitive to differences in culture, working styles etc and adapt swiftly to it.

• Needs to have experience with the tendering process and participation in Singapore
• Excellent knowledge of English, both written and spoken
• Ability to adapt easily to different cultural influences in order to establish a solid understanding of situations quickly

Education & Experience

• Bachelor’s degree in business management, medical, life science or other relevant fields.
• People managing experience is required
• Direct-Selling and Distributor-Management experience is required
• Key Account Management experience is required
• Ability to manage complexity
• At least 5 to 10 years experience, preferably in a Diagnostics, Medical Device or Life Science environment with at least 3 to 5 years experience in an ASEAN business environment (regional experience would be an advantage)

Note to External Recruitment Agencies:

Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.