Kerja Sepenuh Masa, DC System Advanced User - 3PL di H & M Hennes & Mauritz Gruppe Selangor - Maukerja

As a DC System Advanced User – 3PL, you’ll play a key role in ensuring smooth and efficient system support across daily operations. You’ll work closely with DC (Distribution Centre) teams to enable system usage, support issue resolution, and drive continuous improvements while acting as a bridge between business operations and system administration. Acting in line with our values, you’ll contribute to operational excellence, quality, and the overall success of the distribution centre.

• Train DC teams on system functionalities and continuous improvements
• Support daily operations and resolve system‑related issues in line with DC processes
• Perform system maintenance, including clean‑up, troubleshooting, and feedback to specialists
• Ensure operational excellence by maintaining system best practices, IT procedures, and efficient system flows
• Support incident management, contribute to project rollouts, and drive process & workflow improvements

You’ll work closely with DC associates and team leaders in daily operations, as well as system specialists and IT teams to resolve issues and provide feedback. You will collaborate with cross‑functional stakeholders to ensure smooth system and process implementation, and partner with project teams during rollouts and continuous improvement initiatives.

This role will be reporting to the Distribution Centre Manager.

We are looking for people with…

• Has 1–2 years of experience in logistics, warehouse operations, or distribution centre systems.
• Good understanding of warehouse operations, DC systems (inbound & outbound), and cost drivers.
• Ability to quickly learn, apply, and clearly communicate new system features.
• Experience in coaching, training, and supporting others proactively.

Also people who are…

• Collaborative team players who enjoy co‑creating solutions.
• Agile, positive, and open to change and continuous growth.
• Inclusive, empathetic, and aware of their impact on others and the bigger picture.

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.