Sepenuh Masa Associate - Learning - Development Jobs, in Sunway Group Shah Alam - Maukerja

The Learning & Development Associate will support the planning, delivery and continuous improvement of learning programmes under Sunway Leadership Centre. The role is primarily focused on training delivery, learner engagement and learning project support, with secondary responsibilities in programme coordination, LMS administration, enrolment management, reporting and HRDC-related documentation.

This role is suitable for someone who enjoys engaging with people, facilitating learning sessions, managing learning projects and supporting the growth and development of employees across the organisation.

1. Training Delivery and Facilitation

The incumbent will support and deliver selected internal learning programmes, including but not limited to:

• New Employee Onboarding sessions
• Sunway Toolbox for new hires
• ESG-related learning sessions
• Personal effectiveness / personal leadership training
• Other assigned internal learning programmes or briefing sessions

Key duties include:

• Facilitate learning sessions in a clear, engaging and professional manner
• Prepare training materials, slides, activities and learning resources before each session
• Create a positive and interactive learning experience for participants
• Support participant engagement through discussions, activities, reflection and group sharing

2. Learning Projects and Programme Roll-Out

Support key Learning & Performance projects and initiatives, including programme roll-outs, capability-building initiatives and new learning solutions.

Key duties include:

• Support the planning and execution of learning projects from preparation to post-session follow-up
• Coordinate with internal stakeholders, BU HR, trainers, participants and vendors where required
• Assist in rolling out key programmes such as leadership development, Career Compass, MyCareer-related initiatives, ESG learning and other L&D projects
• Track project progress, timelines, attendance, completion and follow-up actions
• Prepare simple updates, summaries, reports or presentation materials for stakeholders
• Support pilot sessions, learning experiments and continuous improvement of programmes

3. Learning Programme Coordination and Administration

Provide operational support to ensure smooth programme delivery.

Key duties include:

• Manage participant enrolment, registration and attendance tracking
• Set up courses and classes in the Learning Management System
• Prepare participant lists, name lists, attendance records and post-programme documentation
• Coordinate room booking, training venue readiness, materials, F&B and logistics
• Communicate with participants and stakeholders on programme details, reminders and follow-ups
• Support trainer and participant arrangements before, during and after each session

4. HRDC and Learning Records Support

Support HRDC and learning documentation processes as part of programme administration.

Key duties include:

• Assist with HRDC grant application preparation for eligible programmes
• Prepare and compile required supporting documents such as attendance records, programme details and trainer information
• Support HRDC claims documentation and follow-up where required
• Maintain proper records for audit, reporting and reference purposes
• Ensure learning records are updated accurately and on time

5. Reporting and Continuous Improvement

Support basic reporting and analysis to improve learning operations and programme effectiveness.

Key duties include:

• Track enrolment, attendance, completion and feedback data
• Prepare simple learning reports and programme summaries
• Highlight low enrolment, attendance issues or operational gaps
• Support improvement of learning processes, templates and learner communications
• Assist in creating more learner-friendly materials, guides and communication content

Added Advantage

The following would be an advantage but is not mandatory:

• Ability to design or enhance learning programmes
• Experience in creating slides, learning activities, learner guides or facilitator notes
• Interest in instructional design, learner experience or adult learning principles
• Familiarity with Canva, PowerPoint, AI tools or digital learning tools
• Confidence in public speaking, facilitation or hosting group sessions

Requirements

• Diploma or Degree in Human Resource Management, Psychology, Education, Business, Communication or related field
• 1–3 years of working experience in Learning & Development, HR, training coordination, facilitation or related roles
• Fresh graduates with strong communication skills and interest in training may also be considered
• Comfortable speaking in front of groups and facilitating learning sessions
• Good coordination, follow-up and stakeholder management skills
• Able to manage multiple programmes, timelines and administrative details
• Proficient in Microsoft PowerPoint, Excel and Outlook
• Positive attitude, willing to learn and comfortable working in a fast-paced environment