Kerja Sepenuh Masa, PMO IT Manager di CARiNG Pharmacy Selangor - Maukerja

A. Operational Responsibilities

• Manage the overall MIS project portfolio, including timelines, milestones, deliverables, risks, issues, and dependencies.

• Coordinate project activities across internal MIS teams, business divisions, vendors, and external implementation partners.

• Monitor project progress and ensure timely updates from project owners, department heads, and business stakeholders.

• Support project planning, resource coordination, meeting facilitation, action tracking, and follow-up activities.

• Review project status reports and consolidate updates into clear executive summaries for the CIO and management.

• Ensure project documentation, meeting minutes, decisions, approvals, and action items are properly maintained.

B. Strategic Responsibilities

• Lead portfolio visibility and support the CIO in prioritizing projects based on business value, urgency, risk,
  and resource availability.

• Develop project dashboards and management reports to support strategic decision-making.

• Analyse project risks, delivery bottlenecks, resource constraints, and cross-functional dependencies.

• mprove project execution practices by standardizing templates, reporting processes, governance cadence,
  and escalation mechanisms.

C. People Responsibilities

• Coordinate with MIS department heads to balance BAU responsibilities and project commitments.

• Support collaboration between technical teams, business users, vendors, and senior stakeholders.

• Lead project review meetings, steering committee preparation, and cross-functional project discussions.

• Ensure responsible parties complete assigned tasks and escalate delays or conflicts when required.

D. Governance / Compliance

• Develop and maintain PMO governance standards, reporting templates, project tracking mechanisms, and RAID logs.

• Ensure all strategic projects follow agreed project governance, approval, reporting, and escalation processes.

• Review project risks, issues, assumptions, dependencies, budget status, and key decisions on a regular basis.

• Monitor vendor deliverables, project commitments, and compliance with agreed timelines and scope.

• Ensure project closure, lessons learned, and post-implementation reviews are properly completed.

Job Requirements

• Bachelor Degree in Information Technology, Computer Science, Business Administration, Project Management, Engineering, or a related discipline.

• Master Degree in Business Administration, Information Systems, or Project Management will be an added advantage.

• PMP or Change Management certification will be an added advantage.

• Minimum 8 years of working experience in IT project management, PMO, business transformation, or technology delivery.

• Minimum 3 to 5 years of experience managing multiple concurrent projects or project portfolios.

• Experience working with CIO, senior management, business division heads, and cross-functional stakeholders.

• Experience in digital transformation, infrastructure, application, data, or enterprise system projects is preferred.

• Experience coordinating vendors, implementation partners, and internal technical teams is an added advantage.

• Familiarity with IT operations, enterprise systems, ERP, infrastructure, applications, cybersecurity, and digital transformation projects.

• Strong knowledge of project management.

• Good understanding of project portfolio management, governance reporting, RAID management, and
  executive dashboards.

• Strong Microsoft Excel, PowerPoint, and reporting skills.

• Experience using project management, collaboration, and dashboard tools.