Full Time Spa Operation Manager Jobs, salary up to MYR 10,000 in Agensi Pekerjaan EPS Consultant Sdn Bhd Shah Alam - Maukerja

What We Offer

• Newly renovated luxury spa facility
• Competitive salary and benefits package
• Clear career progression and leadership development opportunities
• Supportive, professional, and growth-oriented working environment

Benefits

• Free parking
• Gym membership
• Staff discounts
• Health insurance
• Opportunities for promotion and professional development

Key responsibility

• Oversee daily spa operations, including scheduling, workflow coordination, and overall service quality
• Lead and manage a multicultural team, including recruitment, onboarding, training, and performance management
• Ensure high standards of guest experience, handle feedback, complaints, and service recovery professionally
• Support sales and marketing activities, including promotions, packages, memberships, and brand visibility
• Manage inventory, procurement, and supplier coordination to ensure cost efficiency and quality control
• Monitor financial performance, including revenue, expenses, and overall P&L, and prepare regular performance reports

Qualifications

• Bachelor’s Degree in Hospitality Management, Business Administration, Wellness Management, or a related field (preferred).
• Professional certification in Spa Management, Aesthetics, or Wellness Therapy is an advantage.
• Minimum 5–7 years of managerial experience in a spa, wellness, hospitality, or luxury service environment.
• Strong understanding of spa treatments, wellness concepts, and luxury service standards.
• Proven leadership, communication, and problem-solving skills.
• Strong commercial and financial acumen.
• Excellent command of English and Bahasa Malaysia.
• Willingness to work weekends and public holidays as required.

Pay: Up to RM10,000.00 per month

Benefits:

• Free parking
• Gym membership
• Health insurance
• Opportunities for promotion
• Professional development

Application Question(s):

• your expectation?

Experience:

• managerial: 5 years (Required)

Work Location: In person