Document and Records Management
- Prepare sales documents such as invoices, purchase orders, quotations, and receipts.
- Manage sales contracts and ensure all required documentation is complete and properly maintained.
- Ensure customer records and sales information in the system are accurate and up to date.
Sales Team Operations Support
- Assist the sales team by preparing marketing materials, sales reports, and other supporting documents.
- Respond to customer enquiries regarding products, pricing, and order status.
- Coordinate sales meetings, appointments, and other sales-related activities.
Customer Communication
- Communicate with customers via telephone, email, or in person to provide information and resolve enquiries or issues.
- Handle customer feedback and ensure appropriate follow-up actions are taken.
- Support the sales team in maintaining strong and positive customer relationships.
Sales and Inventory Monitoring
- Monitor customer orders and ensure timely processing and delivery.
- Manage inventory related to sales operations and maintain adequate stock levels.
- Alert the sales team on sales trends, low stock levels, or replenishment requirements.
Reporting and Analysis
- Prepare weekly and monthly sales performance reports.
- Assist in analysing sales data to identify trends, opportunities, and areas for improvement.
Additional Information
- Sales commission is based on the achievement of sales targets.
- Commission starts at 1% for monthly sales of RM15,000.00 and above.
JOB REQUIREMENTS:
Academic Qualification
- Minimum Diploma in Sales, Marketing, Business Administration, Management, or a related field.
Experience
- Minimum 1–3 years of experience in sales, business development, or marketing.
- Experience in the printing industry is an added advantage.
Skills
- Strong communication and negotiation skills.
- Excellent presentation and sales closing skills.
- Ability to work independently as well as collaboratively in a team environment.
Other Requirements
- Willing to travel for customer visits when required.
- Able to work under pressure and achieve sales targets.
Pay: From RM2,200.00 per month
Work Location: In person