Kerja Sepenuh Masa, Contract Specialist di Iron Mountain Selangor - Maukerja

Iron Mountain is seeking a motivated and strategic Contracts Specialist to join our Global Commercial Support Services team.

In this role, you will be responsible for providing critical, end-to-end contractual and operational support to the Sales team, managing all aspects of the contracts process from initiation to finalization. You will act as a dedicated subject matter expert and proactive problem solver to effectively create capacity for the Sales team by expertly handling their diverse contractual needs.

You will join a collaborative, fast-paced team dedicated to driving operational excellence and safeguarding company interests while delivering exceptional support to our global commercial partners.

What You’ll Do

In this role, you will:

• End-to-End Contract Management: Manage the full lifecycle of complex contractual documents—including Master Services Agreements, Amendments, pricing schedules, and Statements of Work—ensuring strict accuracy and alignment with company policies.
• Strategic Problem-Solving & Risk Mitigation: Proactively identify gaps or contradictions in business specifications, implementing approved non-standard language and strategically balancing customer requests against internal policies to protect company interests.
• Cross-Functional Collaboration: Partner closely with internal stakeholders across Product Management, Finance, Sales, Operations, and the Legal Department to secure all necessary reviews and approvals prior to contract finalization.
• Operational Excellence: Oversee the swift processing of contracts to efficiently close customer transactions, consistently meeting or exceeding established Service Level Agreements.

What You’ll Bring

The ideal candidate will have:

• Progressive experience in contracts administration, preferably directly supporting a commercial Sales team within a services or high-tech industry.
• A 3-year college degree (or equivalent practical experience).
• Strong knowledge of standard contract provisions (such as liability, confidentiality, and indemnity) with a general understanding of Software as a Service (SaaS), licensed software technologies, and Reseller/Channel partnerships.
• Exceptional writing, editing, and business acumen to accurately interpret operational requirements and translate them into legally sound contractual documents.
• Proven project management and interpersonal skills, with the ability to influence cross-functional teams, build rapport, and adapt quickly to shifting workloads.
• Proficiency in Google Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and preferably *************
• Mandatory fluency in English (both written and oral); fluency in additional international languages is highly preferred.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Comprehensive health, wellness, and retirement plans.
• Flexible work options to support work–life balance.
• Opportunities for continuous learning and professional growth.

Ready to Shape the Future?

If you are a strategic thinker with a passion for contract management and operational excellence, we want to hear from you. Apply today to join the Iron Mountain team!