jobs in DHL ECommerce

Kerja Sepenuh Masa, Assistant Manager, Depot di DHL ECommerce Selangor - Maukerja

Assistant Manager, Depot

DHL ECommerce

Undisclosed

Sepenuh Masa

Puchong, Selangor

Kongsi
Simpan

Lokasi Kerja

  • Puchong Selangor Malaysia

Penerangan Kerja

Tanggungjawab

We are currently seeking a Assistant Manager, Depot to join DHL eCommerce Malaysia!

Main Accountabilities


  • Monitor and manage DHLeC network courier fleet operations in assigned cluster depot
  • Ensure DHLeC service levels are met in assigned cluster depot
  • Ensure full compliance of DHLeC SOPs in assigned cluster depot
  • Source, onboard and manage agents/contractors in assigned cluster depot
  • Monitor competitor activities for market intelligence gathering purposes
  • Manage resource deployment within assigned depots to ensure efficiency in resource utilization
  • Prepare management/operations reports on regular and ad-hoc basis
  • Ensure full compliance to DHLeC's safety, quality and service excellence standards in assigned regions
  • Managing projects assigned by Delivery Manager and/or Management Team


People Management


  • Lead, supervise and motivate the cluster depots delivery network and courier fleet team
  • Train and monitor staff and contractors to ensure full compliance to DHLeC SOP
  • Drive personal/career development and progression of subordinates via coaching and counselling


Divisional Experience


  • Good knowledge of courier / express shipment management and delivery process flow
  • Good analytical skills and strong focus on continuous improvement
  • Strong operations planning and reporting background


Functional Experience


  • Work experience as an area operations manager
  • Excellent communication and leadership
  • Sound decision-making skills


Geographical Experience


  • Good knowledge of the assigned cluster depot and willing to travel
  • Good network of contacts for delivery agents/contractors in assigned cluster depot


Education / Qualification / Certification Requirements


  • Minimum bachelor's degree certification, relevant experience in the courier industry with minimum of 5 years in the courier industry without degree certification would also be considered
  • Willing to travel

Peringatan Penting

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