Kerja Sepenuh Masa Outlet Manager (F-B), Gaji tinggi SGD 3,000 di SURREY HILLS HOLDINGS (PRIVATE LIMITED) Central Region (Singapore) - Maukerja

Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.

On top of the Australian cafe and restaurant concept, we also have Spanish, Taiwanese and Japanese restaurant concepts.

Job Description

• Oversee all operation needs of outlet .
• Provides support to Operations Manager & District Managers, establishing and accomplishing business objectives.
• Leadership to ensure factors / standards / brand identity is achieved. Interact and engage with restaurant guests and maintains high quality service standards.
• Accomplishes objectives by following plans & budgets.
• Motivate team members and maintain a high level of team spirit (or team cohesiveness).
• Handle guest complaints effectively and professionally.
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective.
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.

Requirements

• Proven experience in restaurant management, with a strong understanding of F&B operations.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Strong customer service orientation and problem-solving abilities.