Position: Supervisor
Location: Multi-location
Work days : 5.5 days
JOB DESCRIPTION
Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
Conduct roll calls after reading the Daily Log Book or after given instructions by Restaurant Manager
Supervise, guide and participate in activities of the staff under his/her direct supervision
Oversee multiple stations and recommend improvements to Manager where appropriate
Conduct daily check to ensure proper working condition of equipment
Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
Organise and oversee events according to customers’ request
Plan and manage the roster, time off, hand-punch records and updating of e-attendance
Ensure restaurant is adequately staffed during shift and notify Restaurant Manager of any manpower shortage
Actively involved in hiring process by identifying and selecting candidates for junior positions
Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
Assist with all restaurant administrative duties
Any other jobs or duties assigned by the Manager from time to time.
JOB SPECIFICATIONS
Proven experience working as a supervisor in the hospitality industry.
The ability to work in a fast-paced environment.
The ability to stand for extended periods.
Strong management skills.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills.
Interested applicants may whatsapp 97299894 to apply!