Kerja Sepenuh Masa, Business Analyst (Policy Servicing - UAT) di SRKay Consulting Group Federal Territory - Maukerja

Key Responsibilities:

• Gather and analyze business requirements for policy servicing enhancements.
• Prepare User Requirement (UR) documents and User Stories.
• Work closely with business users and IT teams to support system enhancement initiatives.
• Develop test scenarios, test cases, and test scripts.
• Execute UAT and regression testing to ensure system changes meet business requirements.
• Validate policy transactions, premium calculations, and service request processing.
• Log and track system defects while coordinating with IT until resolution.

Requirements:

• 1–3 years of experience in Business Analysis, UR documentation, or UAT Testing.
• Experience within the Life Insurance, Takaful, or Financial Services industry is highly preferred.
• Hands-on experience in policy administration or policy servicing processes.
• Experience preparing User Requirements (UR) and conducting UAT activities.
• Exposure to system enhancement or change management projects is an advantage.
• Strong analytical, documentation, and stakeholder management skills.