- Pasir Panjang Road Alexandra Southwest (Singapore) Singapore
Kerja Separuh Masa Customer Service Officer, Gaji tinggi SGD 10 di PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Southwest (Singapore) - Maukerja
Customer Service Officer
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job details:
Location: Labrador Tower (1 Pasir Panjang Road, Singapore 118479)
Pay: $10/hour, with commission and OT salary
Duration: Immediate and able to commit at least 8 months
Working Hours: 10am - 1pm , at least 3-4 weekdays per week
Working Arrangement: This role is office-based for minimally 6 months to support onboarding, training and ramp-up.
Upon successful integration into the role, the arrangement can be transited to a hybrid model.
Job Description
- Primarily handle outbound calls and messages with prospects and existing customers.
- Engage with customers to guide them on their policy related matters (e.g. resolve payment errors, policy benefits queries, etc.)
- Maintain accurate records of interactions in the CRM system.
- Supporting customers during client events and seminars (e.g. photo-taking, attendance marking, etc.)
Requirements
- Prior experience in customer service / tele calling is preferred.
- Comfortable handling both phone calls and online chat enquiries.
- Comfortable navigating multiple platforms simultaneously (CRM, telephony, and policy administration systems).
Location: Labrador Tower (1 Pasir Panjang Road, Singapore 118479)
Pay: $10/hour, with commission and OT salary
Duration: Immediate and able to commit at least 8 months
Working Hours: 10am - 1pm , at least 3-4 weekdays per week
Working Arrangement: This role is office-based for minimally 6 months to support onboarding, training and ramp-up.
Upon successful integration into the role, the arrangement can be transited to a hybrid model.
Job Description
- Primarily handle outbound calls and messages with prospects and existing customers.
- Engage with customers to guide them on their policy related matters (e.g. resolve payment errors, policy benefits queries, etc.)
- Maintain accurate records of interactions in the CRM system.
- Supporting customers during client events and seminars (e.g. photo-taking, attendance marking, etc.)
Requirements
- Prior experience in customer service / tele calling is preferred.
- Comfortable handling both phone calls and online chat enquiries.
- Comfortable navigating multiple platforms simultaneously (CRM, telephony, and policy administration systems).
Peringatan Penting
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