Position: E-Commerce RMA Inspector (Xiaomi Project)
Work Location: Metrohub 2 Warehouse 6 ,LOT 109363, Persiaran Bukit Raja Kayangan/KU5,
Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia
Working Hours
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday & Public Holidays: Off
Job Scope
- Perform inspection and basic functional testing on returned products (RMA) from customers, dealers, or e-commerce platforms.
- Check product condition and identify defects according to Xiaomi inspection guidelines.
- Record inspection results accurately in the system or report forms.
- Sort products based on inspection results (repair, replacement, refurbishment, or scrap).
- Handle return and exchange items from Mi Store, dealers, Shopee, and Lazada channels.
- Ensure returned items are properly labeled, packed, and stored in the designated warehouse area.
- Coordinate with the service center, warehouse team, and logistics team for product movement.
- Maintain cleanliness and organization of the inspection area (5S).
- Follow company SOP, quality standards, and safety guidelines.
- Assist with stock checking and other warehouse-related tasks when required.
Requirements
- Minimum SPM or equivalent qualification
- Basic knowledge of electronic products is an advantage
- Able to use a computer for basic data entry (e.g., Excel)
- Responsible, detail-oriented, and able to work in a warehouse environment
Attendance Requirement
- Employees are required to maintain good attendance and punctuality.
- Late attendance, absenteeism, or leaving work without approval may be subject to company disciplinary action.
- Employees must follow the company’s attendance and leave policy at all times.
Job Type: Full-time
Pay: RM2,500.00 - RM3,300.00 per month
Benefits:
- Opportunities for promotion
Experience:
- RMA Inspection: 2 years (Required)
- Service technician: 3 years (Required)
Work Location: In person