Kerja Sepenuh Masa, Field Sales Force Manager di Energizer Selangor - Maukerja

Reporting to Channel Director, Modern Trade, this role is responsible for managing a team of Sales Executive and Merchandiser (with a total of over 30 members) across West Malaysia. Perform field sales operations, ensure all customers Promotion activities implementation are setup on time and strictly follow monthly/weekly itinerary & complete coverage by Sales Executive and/or Merchandisers.

Strategic

• Responsible for modern trade operation & implementation; Monthly alignment meeting with Sales Executive and Merchandisers
• Plan monthly meetings with Key Account Managers for in-store activities (Ad-hoc).
• Pre & post promotion review
• To secure shelf of space aligning with market share
• Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new resources.
• Develop and help to standardize business reporting for strategic analysis and internal business review.
• Support on-going analysis of sales team’s performance.
• Define customer segmentation, assist with territory ownership, and help create a plan to enhance selling.
• Lead implementation of merchandising automation tools

Operational

• Provide ongoing support to ensure promotion implementation set up on time and products display with sufficient stock weight.
• Develop or maintain Customer Plans for Key Accounts which reflect the business and marketing plans.
• To ensure the sales force coverage follows planned itineraries and to ensure correct selling price labelling at store level.
• Responsible for share of space as planned.
• To ensure products are merchandised with FIFO.
• Secure secondary display during the promotion
• Ensure products are displayed at high traffic location.
• Provide guidance in problem solving to sales team on operational issue at store level.
• Daily market intelligence feedback on competitor activities

People Plan / Guidance

• Products knowledge update to the team on quarterly basis on Autocare, Battery and Lighting portfolio
• Lead the sales team during monthly meetings on performance review and expectation setting.
• Assisting with the onboarding and training process of new Sales Representatives/Merchandisers
• Motivates and mentor junior members of the team.
• Train & develop team to deliver work expectations.

Required Skills and Experience

• Diploma / Degree in Business, or similar academic qualification
• Demonstrated Field Sales Operations experience managing mid-to-large size team (Sales Executive, Merchandisers, etc.) within FMCG / CPG industry in Malaysia
• Possess understanding on Modern Market coverage across West Malaysia regions
• Sales planning capabilities (Activities by store, SE/merchandisers coverage & implementation plan for standee set up on time)
• Able to extract and provide data from the system (eg. SAP, Scala); propose or discuss based on inventory, sell-out, fast-moving / slow-moving SKUs information
• Good selling / problem solving capability
• Skilful in negotiation and business presentation
• Proficient in Microsoft Office (Excel – Vlookup, Pivot Table; Powerpoint)
• Experience in managing merchandising solutions is added advantage

Working Relationships & Environment

• Internal Customers: Marketing, Sales, Finance, Customer Service, Warehouse, demand planning team
• External Customers: Key Account Customers by chain/store