Kerja Sepenuh Masa, Senior Process Executive di TechTiera Corporation Selangor - Maukerja

Company Description TechTiera Corporation is a customer-focused provider of information technology solutions and services, offering a broad range of capabilities from IT consulting and applications development to legacy modernization and packaged software implementation. The organization combines passionate professionals, innovative technologies, and best practices to deliver high-quality products and value-added solutions. TechTiera emphasizes integrity, innovation, and excellence, putting customer interests first and aiming to provide superior value through professional service delivery. The company offers strategic and technology consulting, software testing, validation, and business process services to help clients plan and execute their path to success. TechTiera is committed to creating a motivating work environment where team members can realize their potential and share in the success they help create.

Role Description The Senior Process Executive will oversee and optimize business processes, ensuring that service delivery, documentation, and reporting are accurate, timely, and aligned with client requirements. This contract position is based on-site in Klang Sentral and involves coordinating with cross-functional teams, monitoring process performance, and implementing improvements to enhance efficiency and quality. The role includes managing process workflows, tracking key performance indicators, and resolving operational issues while maintaining compliance with internal standards. The Senior Process Executive will also support training, knowledge sharing, and continuous improvement initiatives, contributing to a culture of operational excellence and strong customer service.

Qualifications

• Excellent written, reading & spoken communications skills in Required Language (Japanese/Korean) and understanding of local culture 
• Good communications skills (English) 
• Online community experience and exposure
• Experience with confidential information collection and management (preferable)
• Ability to work independently
• Experience with social networking (or similar programs) Internet Savvy
• Interested in social media and current events (trending topics, viral news etc.)
• Quick learner and adaptable to learn new processes, concepts, and skills
• Be organized and able to manage time and tasks efficiently
• Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
• Have a neutral mindset towards different content that needs classification, regardless of the content itself
• Result-oriented, self-motivated, independent and inquisitive
• Able to thrive in a fast-paced and team oriented environment 
• Excellent analytical and research skills