Kerja Sepenuh Masa, Event Sales Support di NEWPAGES Network Selangor - Maukerja

Junior Executive

Responsibilities

• 1. Exhibition & Event Execution
• Manage end-to-end site execution of exhibitions and events.
• Set up and dismantle booth structures, promotional materials, and equipment.
• Ensure professional and consistent brand presentation at all times.
• 2. Brand Representation & Engagement
• Present company products and services confidently to visitors.
• Engage with potential customers and generate quality leads.
• Address inquiries and coordinate follow-up with relevant departments or team members.
• 3. Event Logistics & Coordination
• Liaise with event organizers and vendors regarding space, utilities, and requirements.
• Ensure all materials, brochures, and promotional items are prepared before events.
• Troubleshoot and resolve any on-site issues independently.
• 4. Reporting & Administrative Support
• Compile event reports, including leads, feedback, and observations.
• Provide support to marketing or other departments when no events are scheduled.
• 5. Existing Account Servicing
• Maintain strong, ongoing relationships with existing customers via online channels (e.g. WhatsApp, email, social media).
• Deliver prompt, professional assistance for inquiries, service requests, and general support needs.
• Provide basic online training to customers when needed (e.g. system usage, updates).
• Assist with general inquiries related to account usage, service coverage, or company information.
• 6. Renewal & Retention Follow-Up
• Actively follow up with customers for service renewals and timely payment collection.
• Update all interactions and outcomes accurately in the sales system.
• Monitor customer satisfaction levels and take proactive steps to reduce cancellations or service drop-offs.
• 7. Customer Referral Development
• Strengthen service quality to enhance customer satisfaction and trust.
• Encourage happy customers to refer new prospects and coordinate closely with sales executives to follow through on leads.
• Collaborate with relevant departments to maximize referral conversion and follow-up effectiveness.
  
  

Requirements

• Diploma in Marketing, Business, Event Management or related field.
• Knowledge of event execution processes, booth setup, and branding principles, with hands-on experience in exhibitions, roadshows, or corporate events would be an added advantage.
• Experience in interacting with event visitors and collecting leads would be an added advantage.
• Able to present confidently, engage with visitors, and represent the company professionally.
• Able to manage booth setup, on-site logistics, and event operations independently.
• Able to anticipate issues, handle challenges on-site, and work proactively under pressure.
  
  

Benefits

• Performance Bonus + Company Trip
• Comprehensive trainings provided
• Supportive working environment
• Career growth opportunities
  
  

Qualification

Diploma/Advanced/Higher/Graduate Diploma

Job Details

Job Specialization

Others/Category not available

Job Location:

Selangor

Employment Type

Full-Time

Age Range Of Candidate

Years of Experience:

1

Monthly Salary

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