Company Overview
Our client is an Immigration Consultancy and Business Advisory Firm providing professional services in Singapore immigration applications, work pass applications, and company incorporation.
Job Responsibilities
- Prepare, organize, and review documents required for clients' applications.
- Monitor application progress and provide timely updates and professional advice to clients.
- Liaise with government agencies such as ICA, MOM, and ACRA regarding application matters.
- Manage customer cases and maintain accurate records in the CRM system.
- Coordinate with the Sales and Operations teams to ensure smooth processing of applications.
- Deliver excellent customer service throughout the application process.
Job Requirements
- Diploma, Degree, or higher qualification.
- Minimum 2 years of relevant experience in customer service, administration, or operations coordination.
- Able to communicate fluently in English for customer service, document preparation, and liaison with government agencies.
- Proficient in Microsoft Office applications.
- Familiarity with AI tools such as ChatGPT will be an added advantage.
- Experience in Singapore immigration services, work pass applications, or company incorporation will be an advantage.
- Strong organizational, communication, interpersonal, and coordination skills.
- Ability to manage multiple cases and work independently in a fast-paced environment.
Salary
S$2,500 – S$3,000 (Depending on qualifications and experience)
Working Hours
Monday – Friday
9:30 AM – 5:30 PM
Rest Days: 8 days per month
Work Location :City Hall (EW13), Singapore
Employee Benefits
- Up to 18 days Annual Leave upon confirmation.
- 14 days Medical Leave.
- Performance bonus and additional benefits based on individual performance and company discretion.
Additional Information
- Applicants residing in Singapore or commuting daily between Johor Bahru and Singapore are welcome to apply.
Pay: $2,500.00 - $3,000.00 per month
Work Location: In person