Key Responsibilities
Patient Registration & Admissions
Register and update patient particulars accurately in the hospital system
Process outpatient appointments, admissions, discharges, and transfers
Verify patient eligibility for subsidies, insurance, and financial assistance schemes
Counter & Front Desk Operations
Attend to patient and visitor enquiries at the counter, phone, or via digital channels
Guide patients on clinic processes, waiting times, and next steps
Manage queue systems and ensure smooth patient flow across service areas
Billing & Payment
Prepare and explain bills to patients, including MediShield Life, Medisave, and insurance claims
Process payments and handle basic billing discrepancies
Liaise with finance teams on complex billing matters
Administrative & Support Duties
Maintain accurate records and update patient data in hospital management systems
Coordinate with clinical teams to support smooth daily operations
Assist with general administrative tasks and ad-hoc duties as assigned
Job Requirements:
Minimum GCE N/O Level
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button. We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
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EA License No: 10C4754
EA Personnel: Pearly Poh
EA Personnel Reg No: R2089904