Company Description IT Tech Research Sdn Bhd is a Malaysia-based company specializing in business supplies and equipment for a wide range of commercial clients. The company focuses on providing reliable products and solutions that support operational efficiency and technology-driven business environments. As part of a growing sector, IT Tech Research offers team members exposure to diverse industries and evolving customer needs. Employees benefit from a professional setting that values practical innovation, service quality, and long-term client relationships.
Role Description The Sales and Application Specialist is a full-time, on-site role located in Subang Jaya. This position is responsible for identifying new business opportunities, managing existing accounts, and presenting appropriate solutions based on customer requirements. Day-to-day tasks include conducting product demonstrations, explaining technical features and applications, preparing quotations, and following up on sales leads. The specialist will provide post-sales customer support, coordinate product training sessions for clients, and collaborate with internal teams to ensure accurate order fulfillment. The role also involves maintaining up-to-date knowledge of the company’s product portfolio, monitoring market trends, and contributing to sales forecasts and reporting.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to engage effectively with diverse clients and internal stakeholders.
- Candidates should possess Sales and Sales Management skills to drive revenue growth, manage pipelines, and support account development.
- Candidates should possess Training skills to deliver clear product demonstrations, user training sessions, and application guidance.
- Relevant experience in business supplies, equipment, or technology solutions is beneficial.
- Ability to understand technical product specifications and translate them into practical benefits for customers.
- Proficiency in basic office software and CRM tools for documentation, reporting, and customer management.
- Strong organizational and time-management abilities, with attention to detail and follow-through.
- Diploma or degree in business, engineering, information technology, or a related field is an advantage.