Position Overview
We are looking for a curious, creative, and proactive Marketing Intern to join Elevete Patisserie for a 3–6 month internship.
You will gain hands-on experience in Social Media & Content, Performance Marketing, and Customer Retention, while supporting real marketing campaigns and learning how digital marketing drives business growth.
This role is ideal for a university student or recent graduate who wants practical experience in a fast-paced, growing company.
Key Responsibilities
1. Social Media & Content – 60%
- Assist with content creation, captions, hashtags, and content ideas.
- Schedule and publish content on Instagram, TikTok, Facebook, Threads and LinkedIn.
- Monitor comments, messages, and audience engagement.
- Research trends and competitor content.
- Assist with Reels, Stories, Carousels and other content formats.
- Track social media performance and prepare simple reports.
- Suggest new content ideas based on audience and performance insights.
2. Performance Marketing – 25%
- Assist in monitoring Meta, Google and TikTok Ads campaigns.
- Track key metrics such as ROAS, CPA, CTR and conversion rate.
- Assist with campaign analysis and A/B testing.
- Conduct basic audience and competitor research.
- Support preparation of weekly campaign performance reports.
3. Customer Retention – 15%
- Assist with email marketing campaigns and scheduling.
- Monitor email performance such as open rate, CTR and conversions.
- Support loyalty programme activities and customer communications.
- Assist with basic customer segmentation and retention analysis.
Requirements
- Currently pursuing a Diploma/Degree or recently graduated.
- Marketing, Business, Communications or related field preferred.
- No prior marketing experience required – genuine interest and willingness to learn are more important.
- Active and comfortable using Instagram, TikTok and other social media platforms.
- Basic knowledge of Google Sheets / Excel.
- Good written communication and attention to detail.
- Creative, proactive, organised and willing to learn.
- Able to work in a fast-paced environment and handle multiple tasks.
- Based in Klang Valley.
Good to Have
- Canva or basic graphic design skills.
- Basic knowledge of Meta Ads, Google Ads or GA4.
- Experience creating social media content.
- Basic knowledge of Shopify or e-commerce.
- Interest in the food, bakery or lifestyle industry.
What You'll Gain
- Hands-on experience managing real social media campaigns.
- Exposure to Meta, Google and TikTok advertising.
- Understanding of the full marketing funnel: Awareness → Acquisition → Retention.
- Experience with marketing analytics and reporting.
- Exposure to email marketing and customer retention.
- Practical experience working in a fast-paced business environment.
- Opportunity to build your marketing portfolio and develop real-world digital marketing skills.
Job Type: Permanent
Work Location: In person