Kerja Sepenuh Masa Senior Executive - Assistant Manager (Payment Operations), Gaji tinggi SGD 5,500 di YEAHPAY SINGAPORE PTE. LTD. Southeast (Singapore) - Maukerja

Job Summary

We are seeking a detail-oriented and execution-focused Senior Executive / Assistant Manager, Payment Operations to support and deliver end-to-end digital payment operations within our Singapore business.

This role is designed for a hands-on individual contributor who thrives in operational environments, ensuring accuracy, timeliness, and compliance across transaction processing, reconciliation, and settlement activities, while contributing to continuous improvement initiatives.

Work Function & Key Tasks

Merchant Management

• Manage end-to-end merchant onboarding, including KYC review, account setup, agreement execution, and system integration
• Provide ongoing account support and resolve merchant operational and service-related issues
• Conduct periodic account reviews to ensure compliance and service quality

Payment Operations Execution

• Execute daily end-to-end payment operations, including transaction processing, reconciliation, settlement updates, and month-end closing
• Monitor transaction flows and ensure accuracy, completeness, and timeliness of financial data
• Investigate discrepancies, settlement exceptions, delays and operational issues, and follow through to resolution

Reconciliation, Controls & Risk Monitoring

• Perform detailed reconciliation to identify mismatches, missing transactions, or irregularities
• Execute operational controls and checks to minimise errors and prevent revenue leakage
• Support operational risk reviews and ensure adherence to internal control frameworks

Compliance & Regulatory Alignment

• Support compliance with Singapore payment regulations and internal governance requirements
• Maintain accurate records and documentation for audit, reporting, and regulatory purposes

Data Analysis & Reporting

• Analyse payment data to identify trends, recurring issues, and operational inefficiencies
• Prepare dashboards, reports, and summaries to support operational and management decision-making
• Translate data insights into actionable improvements

Stakeholder Collaboration & Issue Resolution

• Work closely with cross-functional teams (e.g. Finance, Compliance, Risk, Product, Technology) to resolve operational issues
• Coordinate with internal and external stakeholders to ensure smooth payment operations, timely issue resolution and service delivery

Process Improvement & Documentation

• Identify process gaps and recommend practical improvements to enhance efficiency and scalability
• Support and maintain accurate operational records, reports, SOPs, and escalation procedures
• Contribute to system enhancements and operational readiness for new products/services

Required competencies and certifications

• Proven expertise in payment operations, fintech, banking, financial operations, settlement operations, reconciliation, merchant operations or related operations roles with at least 5 years of experience in payment services
• Excellent at transaction processing, reconciliation, settlement, month-end closing or operational reporting
• Strong analytical and problem-solving abilities to interpret data
• Ability in process improvements, SOP documentation, operational controls or system enhancement projects
• Proficient leadership skills in managing teams, fostering cross-functional collaboration with effective communication skills to liaise with internal stakeholders such as Finance, Compliance, Risk, Product, Technology and Operations, and external stakeholders
• Familiarity with Singapore payment operations, APIs, or system integrations, regulatory requirements or risk control frameworks is preferred

Preferred competencies and qualifications

• Diploma or Bachelor’s degree in Business, Finance, Accounting, Banking, Operations, or related fields
• Candidates with relevant hands-on experience in payment operations, fintech, banking operations, reconciliation, or settlement are encouraged to apply
• 4–7 years of relevant operational experience in payments or financial services preferred
• Relevant certifications in payments, compliance, risk, data analytics, or process improvement are advantageous
• Prior experience working in a China-headquartered organisation or counterpart is a plus

What We Offer

• Competitive salary and performance bonus.
• Exposure to a fast-growing payments ecosystem.
• Opportunities for skills development and career progression.

We are committed to fair and merit-based hiring. We welcome applicants from diverse backgrounds and evaluate candidates based on skills, experience, and ability to perform the role, regardless of age, gender, nationality, or other personal characteristics.

If you’re passionate about shaping the future of the payments ecosystem and thrive in an environment that values creativity, agility, and impact, APPLY NOW to join our growing team in YeahPay Singapore!

YeahPay is the global payment brand of Yeahka (HKEX: 9923) , a leading payment-based technology platform offering secure, seamless, and intelligent digital financial services to global clients, spanning global acquiring, global collections, currency exchange, global remittances, and more. Partnering with multinational financial institutions and equipped with a top-tier compliance team, advanced AI & big data innovation, and intelligent risk control systems, we've crafted global finance solutions tailored to meet the diverse needs of enterprises, merchants, and individuals, empowering businesses to tap into global opportunities 24/7, and delivering enhanced local and cross-border financial services experiences to individual users.

We are powered by a professional team, including industry veterans and tech‑savvy pioneers with over 15 years of payments experience, and driven by our core values of Innovation, Integrity, Ambition, and Commitment. As part of Yeahka’s global expansion, YeahPay is rapidly scaling across Asia and beyond, building a future‑ready digital payment ecosystem that empowers businesses to grow confidently in a global marketplace.

Joining YeahPay means becoming part of a fast‑growing global fintech where your work drives real impact across international payment ecosystems. You’ll contribute to building next‑generation cross‑border payment infrastructure while enjoying the stability and credibility of a public company backed by strong technology, compliance, and industry leadership. Our teams innovate quickly, tackle meaningful challenges, and collaborate across markets such as Singapore, Hong Kong, China, and Southeast Asia, giving you valuable regional exposure and continuous learning opportunities. At YeahPay, you’ll thrive in an agile, supportive, and high‑performance environment that empowers you to grow your career while shaping the future of digital commerce.