Job Summary:
Responsible for supervising the daily catering and F&B service operations, ensuring smooth service, good food presentation, cleanliness, and excellent customer service while supporting the team to meet company standards.
Key Responsibilities:
- Supervise and coordinate daily F&B and catering service operations.
- Lead and monitor service crew/catering assistants during operation.
- Assign daily duties and ensure staff are properly deployed.
- Ensure food and beverages are served according to company standards.
- Monitor food presentation, portioning, temperature, and service quality.
- Ensure dining and service areas are clean, organized, and properly maintained.
- Ensure all staff follow food safety, hygiene, and company SOP requirements.
- Handle customer enquiries, feedback, and complaints professionally.
- Assist in preparing and setting up catering events, functions, and special services.
- Coordinate with the kitchen team to ensure timely and smooth food service.
- Prepare basic operational reports and communicate any issues to the Manager.
- Perform other duties assigned by Management.
Requirements:
- Minimum 1–2 years of experience in F&B, catering, hospitality, or related industry.
- Previous experience in a supervisory/service role is an advantage.
- Good communication and customer service skills.
- Able to lead and manage a team.
- Able to work in a fast-paced environment.
- Good knowledge of food safety and hygiene practices.
- Well-groomed, responsible, punctual, and disciplined.
- Able to work on weekends/public holidays when required by operations.
- Basic English and Bahasa Malaysia communication skills.
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Damansara: Reliably commute or planning to relocate before starting work (Required)
Location:
Willingness to travel:
Work Location: In person