Kerja Sepenuh Masa Service Engineer, Gaji tinggi MYR 5,000 di T Max Solutions Selangor - Maukerja

Job Responsibilities:

• Focus area is to deliver CEM platform solution to facilitate the project team on improving service quality and user experience and data analytical
• Deliver the service analysis module of the Smartcare CEM solution according to the contract and customer requirements,and take responsibility for the successful delivery, acceptance, and customer satisfaction of the service analysis module.
• To involve in platform solution design including site survey, platform design (HLD and LLD), IP design & lan switch configuration
• To support & carry out platform deployment activities including hardware & software setup, data integrity verification
• To support in platform functionalities testing and verification
• Platform maintenance activities including routine platform audit, health check and troubleshooting platform issue
• Clarify integration requirements and solutions with customers, complete integration solution design, implementation, and acceptance based on the project delivery content.
• Perform major maintenance operations, such as upgrade, capacity expansion, and service adjustment.
• Has programming skillset in developing use cases with the used of the available data (added advantage)

Candidate Requirement:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Min 3 years of telecommunication & engineering experience in telco & IT industry
• Have basic command of CS or PS services and signaling procedures with basic command of professional knowledge about network protocols, data communication, and network security.
• Have a basic command of the service signaling process of the wireless and core network and customer complaint handling.
• Have a proficient command of the wireless communication network architecture
• Have the engineering/maintenance of wireless/core network/datacom in the mobile communications domain
• Have general knowledge of basic database principles, SQL syntax and SQL logic, and experience in database application development and O&M is preferred
• Excellent team spirit with good communications and interpersonal skills.
• Able to work well in a fast-paced changing and experience working with cross-cultural teams would be desirable.

Job Type: Contract

Pay: RM4,000.00 - RM5,000.00 per month

Work Location: In person