Kerja Sepenuh Masa Clinic manager, Gaji tinggi SGD 5,000 di ROYCE DENTAL GROUP PTE. LTD. Central Region (Singapore) - Maukerja

Job Purpose:

To ensure the smooth, efficient,and compliant daily operations of the clinic, deliver excellent patientservice, and lead and support the clinic team in achieving high standards ofcare, performance, and professionalism.

Responsibilities:

• Ensure the efficient and effective dailyoperations of the clinic.

• Provide support and cross-cover across all roleswhen necessary, including assisting in dental chairside duties.

• Continuously improve the level of customerservice and enhance the overall patient experience.

• Uphold patient confidentiality and ensurecompliance with MOH guidelines and privacy policies at all times.

• Organize and facilitate staff induction,training, and onboarding programs to ensure staff readiness and competency.

• Maintain accurate and up-to-date staff records,including attendance, leave, and medical certifications.

• Plan, coordinate, and document clinic meetings,including the preparation of agendas and recording of minutes.

• Foster a motivated, cohesive, and collaborativeclinic team culture through consistent leadership and encouragement.

• Oversee the clinic's patient feedback andcomplaints process, investigating and resolving issues professionally andpromptly.

• Respond to all patient queries and concerns in acourteous, empathetic, and timely manner.

• Build and maintain positive relationships withpatients and clinicians.

• Implement strategies to improve clinicproductivity and maximize the value of dental staff and procedures.

• Manage clinic facilities, equipment, inventory,and supplies to ensure operational efficiency and cost control.

• Monitor and evaluate stock levels, coordinaterepair or replacement of dental equipment as needed to minimize servicedisruption.

• Perform any other ad hoc duties as assigned bythe Zone Manager.

Requirements:

• Diploma or Degree in HealthcareManagement, or related.

• At least 2 years of clinicsupervisory or management experience in dental or healthcare setting.

• Strong leadership, communication,and problem-solving skills.

• Familiar with Medisave and CHASworkflows is a bonus.

• Hands-on,adaptable, and proactive team player.

Royce Dental Group was founded to provide comprehensive dental services in a friendly, approachable setting. With extensive experience in both private and public healthcare, our team is dedicated to delivering the highest standard of dental care. What sets us apart is our focus on creating a welcoming, comfortable environment, understanding that dental visits can be daunting. Our skilled professionals ensure a positive, stress-free experience for every patient. Join us and be part of a team passionate about making a difference, creating smiles that inspire confidence and promote well-being.