We partnering with some of the international brands within luxury / premium fashion / watches, jewellery and lifestyle on the ground in their search for passionate individuals to join their teams.
[Your Impact]
Achieving the Performance Targets
Consistently achieve of exceed the assigned sales goals set by management
Develop existing & recruiting new clientele, using the various CRM tools
Achieve the non-sales KPIs including but not limited to Net promoter score, Client Recruitment etc.
Optimizing Client Satisfaction
Be the ambassador for the assigned brand, able to provide a meaningful storytelling / consultation on the multiple offerings of the brand.
Discover the needs of the clients through meaningful inquisition, delivering a compelling client experience that is individually crafted
Be the very first line of objection handling when navigating difficult situations e.g. returns, repairs, problems with purchases.
Store Operations
As a team, ensure the operational readiness of the store by participating in the opening and closing, ensuring inventory accuracy by participating in the stock taking, stock counting, loss-control investigations, compliance.
Perform the cashiering accurately
Ensure items are adjusted according to the global VM guidelines
Others
Any adhoc activities, as assigned by the Store Leads
[Key Competencies]
Minimum 2 Years of related experience in retail, hospitality or service.
Good instinct and passion for the assigned category
Effective sales driver, with good upselling and cross selling techniques due to the nature of the job
Good communications skills as job emphasizes presentation to clients and collaboration between colleagues
Effective time and task management, innate ability to handle pressure when juggling various KPIs and tight timelines
Good Team Player
EA Personnel No: R1440234
EA License No: 19C9592