- Singapore
Sepenuh Masa Concierge Jobs, in JLL - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Duties & responsibilities
Deliver Outstanding Guest Service
o Welcome and assist guests with warmth, professionalism, and attention to detail
o Respond promptly to client and guest inquiries both in person and via email/MS Teams
o Anticipate guest needs and provide proactive assistance throughout events
o Handle requests with efficiency and a genuine service-oriented approach
o Maintain a polished, professional presence at all times
Support Event Operations
o Foster a sense of community and create happiness at work for our team, our client and their guest.
o Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring and timely service.
o Ensure grooming guidelines are maintained to ensure brand consistency
o Handle several tasks simultaneously while maintaining service quality
o Adapt quickly to changing circumstances and last-minute requests
o Stay organized during busy periods and high-volume events
o Coordinate with different departments to ensure seamless operations
o Remain calm and solution-focused under pressure
Visitor Management
o Serve as a key point of contact for clients, guests, and event attendees
o Provide clear, professional written and verbal communication
o Relay important information between clients, vendors, and internal teams
o Prepare event notes and handover reports for seamless coordination
o Respond to inquiries with accuracy and attention to detail
Vendor Coordination
o Liaise with suppliers, caterers, AV technicians, and other service providers
o Ensure vendors arrive on time and have everything needed for successful delivery
o Monitor vendor setup and service quality during events
o Communicate any issues or requirements to the Senior Concierge or management
Operations
o Ensure the auditorium and supporting spaces are immaculately presented
o Conduct regular checks of public areas, restrooms, and event spaces
o Address any cleanliness or presentation issues immediately
o Help maintain inventory of event supplies and materials
o Support the team in upholding premium venue standards
Candidate Specification
Qualifications
o 3-years’ experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry)
o Managed high profile management team (e.g., C-suite & VVIPS)
o Prior experience to manage meeting room services is an advantage
o Diploma from an accredited institute
o Task Skills
o Proficiency with Microsoft Word, Excel and PowerPoint.
o Good command of verbal and written English
o Proactive mindset and ability to manage C-suite and VVIP personnel’s
o Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectations
o In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)
o Personal Skills
o Ability to meet tight schedules and deliver high quality of work
o High level of communication and interpersonal skills
o Good Grooming throughout the day to ensure professionalism
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Duties & responsibilities
Deliver Outstanding Guest Service
o Welcome and assist guests with warmth, professionalism, and attention to detail
o Respond promptly to client and guest inquiries both in person and via email/MS Teams
o Anticipate guest needs and provide proactive assistance throughout events
o Handle requests with efficiency and a genuine service-oriented approach
o Maintain a polished, professional presence at all times
Support Event Operations
o Foster a sense of community and create happiness at work for our team, our client and their guest.
o Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring and timely service.
o Ensure grooming guidelines are maintained to ensure brand consistency
o Handle several tasks simultaneously while maintaining service quality
o Adapt quickly to changing circumstances and last-minute requests
o Stay organized during busy periods and high-volume events
o Coordinate with different departments to ensure seamless operations
o Remain calm and solution-focused under pressure
Visitor Management
o Serve as a key point of contact for clients, guests, and event attendees
o Provide clear, professional written and verbal communication
o Relay important information between clients, vendors, and internal teams
o Prepare event notes and handover reports for seamless coordination
o Respond to inquiries with accuracy and attention to detail
Vendor Coordination
o Liaise with suppliers, caterers, AV technicians, and other service providers
o Ensure vendors arrive on time and have everything needed for successful delivery
o Monitor vendor setup and service quality during events
o Communicate any issues or requirements to the Senior Concierge or management
Operations
o Ensure the auditorium and supporting spaces are immaculately presented
o Conduct regular checks of public areas, restrooms, and event spaces
o Address any cleanliness or presentation issues immediately
o Help maintain inventory of event supplies and materials
o Support the team in upholding premium venue standards
Candidate Specification
Qualifications
o 3-years’ experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry)
o Managed high profile management team (e.g., C-suite & VVIPS)
o Prior experience to manage meeting room services is an advantage
o Diploma from an accredited institute
o Task Skills
o Proficiency with Microsoft Word, Excel and PowerPoint.
o Good command of verbal and written English
o Proactive mindset and ability to manage C-suite and VVIP personnel’s
o Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectations
o In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)
o Personal Skills
o Ability to meet tight schedules and deliver high quality of work
o High level of communication and interpersonal skills
o Good Grooming throughout the day to ensure professionalism
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Peringatan Penting
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