Full Time Operations Assistant - Sea Freight Billing Jobs, Salary up to MYR 3,700 in X-giants International Selangor - Maukerja

Role Overview

This role is responsible for supporting the billing and invoicing functions within the Sea Freight operation. The successful candidate will handle customer invoicing, verify shipment and billing information, process supplier invoices, resolve billing discrepancies, maintain accurate billing records, and coordinate with internal teams, customers, vendors and overseas offices to ensure billing is completed accurately and on time.

Job Responsibilities:

• Prepare and process customer invoices using the company's billing system.
• Verify billing information against shipment details and supporting documents.
• Ensure invoices are accurate and issued within the required timeline.
• Process and verify supplier/vendor invoices and shipment-related costs.
• Identify and resolve billing discrepancies with relevant internal teams.
• Handle customer enquiries related to billing and invoicing.
• Coordinate with Operations, Sales, Finance, vendors and overseas offices on billing matters.
• Process credit notes and other billing adjustments when required.
• Maintain accurate billing records and supporting documentation.
• Upload and maintain relevant documents in the company's systems.
• Prepare and maintain customer billing reports when required.
• Monitor quotation validity and coordinate with relevant teams when updates are required.
• Perform any other duties assigned by the management.

Requirements:

• Minimum 1 year of experience in billing, invoicing, accounts receivable or a related function.
• Experience in freight forwarding, logistics or sea freight is highly preferred.
• Experience handling shipment-related billing and documentation will be an added advantage.
• Good knowledge of Microsoft Excel, Word, PowerPoint and email.
• Experience with logistics/ERP billing systems such as CW1/CargoWise will be an advantage.
• Strong attention to detail and accuracy.
• Good analytical and problem-solving skills.
• Good communication and coordination skills.
• Able to work independently and meet deadlines.
• Willing to work in Shah Alam.

Pay: RM3,500.00 - RM3,700.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• ERP systems: 1 year (Required)

Work Location: In person