Live Stream Host – Furniture
Location: Johor Bahru, Johor
Working Days: Monday – Saturday (5.5 days per week)
Saturday: Half Day
Salary: RM3,000 basic + commission
Experience: Prior live-streaming experience required
Industry: Furniture / Home & Commercial Furniture
Target Market: B2C & B2B
Job Overview
We are looking for an experienced and energetic Live Stream Host to join our furniture business in Johor Bahru.
Your main responsibility is to conduct engaging live-streaming sessions across social media platforms to showcase our furniture products, interact with viewers, and most importantly, generate qualified B2C and B2B leads for the sales team.
Daily Responsibilities
1. Live Streaming – 3 Sessions Per Day
Conduct 3 live-stream sessions daily, approximately 2 hours per session.
During each live session, you will:
- Present and demonstrate furniture products professionally.
- Explain product features, materials, dimensions, functions, pricing, promotions, and suitable applications.
- Engage actively with viewers and answer questions.
- Encourage viewers to send enquiries through WhatsApp, direct message, forms, or other designated channels.
- Identify and capture B2C customers looking for furniture for their homes.
- Identify and capture B2B customers, including companies, offices, interior designers, contractors, schools, hotels, restaurants, developers, and project buyers.
- Collect potential customers' requirements and contact information for quotation and sales follow-up.
- Promote current campaigns, new arrivals, packages, and special offers.
- Maintain an energetic, confident, friendly, and professional presentation throughout each session.
2. Live Preparation & Lead Summary – 1 Hour Per Day
Allocate approximately 1 hour daily for preparation before live sessions and summarising leads captured from the day's live streams.
Responsibilities include:
- Prepare products and key selling points for upcoming live sessions.
- Review product specifications, prices, promotions, and stock information.
- Prepare live-stream topics, talking points, and promotional offers.
- Coordinate products to be featured during each session.
- Review enquiries received during the live sessions.
- Organise and summarise all captured leads.
- Record customer contact details, interested products, quantity, delivery location, and other relevant requirements.
- Categorise leads into B2C and B2B/project leads.
- Identify high-potential or urgent leads for priority follow-up.
- Submit the daily lead summary to the sales team for follow-up.
Lead Generation Responsibilities
A key KPI of this position is generating quality sales leads, not only achieving views and engagement.
The Live Stream Host will be expected to:
- Convert live-stream viewers into enquiries.
- Capture customer contact details and product requirements.
- Differentiate between B2C and B2B/project enquiries.
- Pass qualified leads to the sales team promptly.
- Maintain accurate records of leads generated from each live session.
- Work closely with the sales and marketing teams to improve lead quality and conversion.
Requirements
- Previous live-stream hosting experience is required.
- Confident and comfortable speaking in front of a camera.
- Good communication and presentation skills.
- Energetic, engaging, and able to interact naturally with viewers.
- Sales-oriented and comfortable working with lead-generation targets.
- Able to explain products clearly and persuade viewers to enquire.
- Familiar with social media platforms and live-streaming functions.
- Organised and able to accurately record and summarise customer leads.
- Able to learn furniture product specifications quickly.
- Able to work Monday to Saturday in Johor Bahru.
- Experience in furniture, retail, e-commerce, social media sales, or B2B sales is an advantage.
Working Schedule
Working Days: Monday – Saturday
Monday – Friday: Full Day
Saturday: Half Day
Total: 5.5 working days per week
Rest Day: Sunday
Typical Full-Day Schedule
- Live Session 1: 2 hours
- Live Session 2: 2 hours
- Live Session 3: 2 hours
- Live Preparation & Lead Summary: 1 hour
Total: approximately 7 working hours per full working day.
Saturday will follow a half-day schedule, with live-streaming and preparation duties adjusted accordingly.
Key Performance Indicators (KPI)
Performance will be evaluated based on:
- Completion and consistency of scheduled live sessions
- Live-stream presentation quality
- Viewer engagement
- Number of B2C leads generated
- Number of B2B/project leads generated
- Quality of leads generated
- Accuracy and completeness of lead summaries
- Sales/conversions generated from live-stream leads
- Improvement in live-stream performance and lead conversion over time
Salary & Commission
Basic Salary: RM3,000 per month + Commission
Commission/incentives will be based on qualified leads and/or successful sales generated through live-streaming activities, according to the company's commission structure.
The objective of this position is not simply to gain viewers. The Live Stream Host is expected to use live streaming as a sales and lead-generation channel, consistently generating B2C customers and valuable B2B/project opportunities for the company.
Pay: RM2,600.00 - RM3,800.00 per month
Benefits:
Work Location: In person