ROLES, RESPONSIBILITY AND AUTHORITY :
A. Truck Arrangement & Booking
- Arrange and book trucks with approved vendors for Import and Export shipments.
- Coordinate truck schedules based on shipment requirements and cut-off times.
- Provide shipment details to vendors and request truck details.
- Arrange standby/backup trucks for urgent shipments when required.
B. Shipment Collection & Delivery Monitoring
- Monitor truck collection and delivery status.
- Follow up with drivers and vendors on shipment progress and delays.
- Escalate any delays or operational issues to the Supervisor/Manager.
- Update CS team and customers on shipment status.
- Ensure POD and required delivery documents are obtained and recorded.
C. AWB & Documentation Closure
- Prepare and verify MAWB, HAWB and Manifest details.
- Ensure shipment information is accurate and matches the cargo.
- Submit Manifest within the required cut-off time.
- Follow up on any discrepancies between MAWB, HAWB, Manifest and physical cargo.
- Update and close MAWB/HAWB/Manifest records after shipment completion.
- Sending final pre-alert document to related party
- Maintain proper records of all shipment documentation.
QUALIFICATION AND EXPERIENCE:
- Minimum Diploma or equivalent qualification in Logistics, Supply Chain, Transportation, Business Administration, or a related field. Must have at least 1 year of working experience in a relevant industry.
- Previous experience in airport logistics, freight forwarding, transportation, warehouse, or customer service operations is preferred. Hardworking and able to work on weekends / public holidays.
- To work on shift (morning and evening shifts on a weekly rotation).
- Discipline and ability to follow instructions.
- Possess motorbike (need to travel to Penang Airport and Batu Maung Airport as required).
Working Hours:
9.00 AM - 5.30 PM
5.00 PM - 1:30 AM
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person