About the Role
We are looking for a motivated and customer-focused Indoor Sales Executive to join our team in Klang. You will be responsible for handling customer enquiries, promoting our products/services, preparing quotations, and converting enquiries into sales.
This is a great opportunity for someone who enjoys sales, customer interaction, and achieving targets in a fast-paced environment.
Key Responsibilities
- Handle customer enquiries through phone, WhatsApp, email, and walk-in channels.
- Introduce and recommend suitable products/services based on customer needs.
- Prepare quotations, sales orders, and follow up on enquiries.
- Follow up with existing and potential customers to close sales.
- Achieve individual and team sales targets.
- Maintain good relationships with customers and provide excellent service.
- Coordinate with the warehouse, fulfillment, delivery, and operations teams to ensure smooth order processing.
- Keep customer and sales records updated in the company's system.
- Handle customer feedback and resolve basic sales-related issues.
- Support promotional campaigns and other sales activities.
Requirements
- Minimum 1 year of sales or customer service experience preferred.
- Experience in e-commerce, logistics, fulfillment, retail, or distribution will be an advantage.
- Good communication and negotiation skills.
- Confident, proactive, and comfortable speaking with customers.
- Target-oriented with a positive attitude.
- Good follow-up and organisational skills.
- Basic computer skills and familiarity with WhatsApp, email, and Microsoft Office.
- Fresh graduates with strong communication and sales interest are welcome to apply.
What We Offer
- Sales commission & performance incentives
- Training and product knowledge support
- Career development opportunities
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Free parking
- Professional development
Work Location: In person