Kerja Sepenuh Masa, Ecommerce Growth Manager - Dotcom di Randstad Malaysia Federal Territory - Maukerja

Ecommerce Growth Specialist - Dotcom

Location: Petaling Jaya, Malaysia

Employment Type: Full-time

About The Company

Our client is an established e-commerce brand in the lifestyle retail space, dedicated to delivering exceptional digital shopping experiences. Backed by a strong focus on digital storefront strategy and conversion optimization, the company continues to expand its online footprint.

About The Role

We are looking for a data-driven Ecommerce Growth Specialist - Dotcom to own storefront operations and drive Conversion Rate Optimization (CRO) strategies. In this role, you will manage daily e-commerce updates on Shopify, execute A/B testing programs, analyze behavioral analytics, and liaise with agency partners to maximize conversion rates and customer engagement.

Key Responsibilities

• Maintain and monitor the daily operations of the Shopify storefront, ensuring a polished, fast, and high-performing user experience across all devices.
• Monitor Shopify channel dashboards and sales reports, executing daily hygiene checks across homepage, collection, and product pages.
• Create, publish, and update homepage content, product listings, banners, and promotional copy in collaboration with creative and product teams.
• Identify, troubleshoot, and resolve site bugs, UX bottlenecks, and storefront performance issues.
• Monitor CRO analytics including heatmaps, scroll maps, session recordings, and customer feedback to identify growth opportunities.
• Ideate, plan, and execute CRO experiments across web UX, messaging, site layout, and CTAs.
• Build, QA, and analyze CRO tests using experimentation platforms (e.g., Convert, Intelligems, Shoplift).
• Manage and liaise with external CRO agency partners to align on testing roadmaps and strategic optimization goals.
  
  

Requirements

• 3 to 4 years of hands-on experience managing Shopify or comparable e-commerce platforms.
• Practical experience utilizing CRO tools such as Convert, Intelligems, Shoplift, or Google Optimize.
• Strong analytical skills with proficiency in GA4, Shopify analytics, and data visualization platforms.
• Deep understanding of e-commerce customer journeys, UX best practices, and digital conversion strategies.
• Working knowledge of SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization) principles.
• Experience leveraging AI tools (e.g., ChatGPT, Gemini) for content generation and data analysis.
• Meticulous attention to detail with proactive problem-solving abilities.
• Bonus: Knowledge of HTML/CSS, Shopify Liquid, or tools such as Figma, Notion, and ClickUp.