Kitchen & Operations Management
Manage and oversee the daily operations of the kitchen and catering unit.
Lead and supervise food preparation to ensure food quality, presentation, and service standards are consistently met.
Ensure smooth kitchen operations by responding promptly to operational issues and implementing effective solutions.
Prepare staff rosters and manage manpower to support operational requirements.
Maintain a clean, organised, and efficient kitchen environment.
Menu Planning & Cost Control
Plan menus and develop new dishes or products to meet client and customer requirements.
Monitor and control food costs, wastage, and portion sizes to achieve budget targets.
Manage inventory levels and ensure timely ordering of food and kitchen supplies.
Implement cost-saving initiatives while maintaining food quality and customer satisfaction.
Team Leadership
Supervise, coach, and develop kitchen staff to achieve high performance.
Allocate work effectively and ensure team members understand their responsibilities.
Foster a positive working environment that promotes teamwork, accountability, and continuous improvement.
Client & Customer Service
Build and maintain positive relationships with clients and stakeholders.
Address customer feedback and operational concerns promptly and professionally.
Ensure food and service standards consistently meet client expectations.
Administration
Complete operational reports, documentation, and other administrative duties accurately and on time.
Maintain records relating to food safety, inventory, staffing, and operational performance.
Job Requirements
Proven experience managing kitchen or catering operations
Good understanding of food cost management, inventory control, and budgeting.
Knowledge of food safety, hygiene, HACCP, and workplace health and safety requirements.
Proficient in Microsoft Office applications and basic computer systems.
Strong leadership, communication, and interpersonal skills.