Kerja Sepenuh Masa, Regional Talent Acquisition Program Manager di ManpowerGroup Selangor - Maukerja

Job description

The Regional Talent Acquisition Program Manager is accountable for the strategic, operational, and client success outcomes of the PPG RPO program across Southeast Asia. Acting as the primary Talent Acquisition partner and trusted advisor to senior business leaders, HR stakeholders, and hiring managers, this role leads recruitment delivery while driving workforce planning, talent acquisition strategy, market intelligence, and proactive talent pipelining initiatives.

The incumbent combines consultative stakeholder management, regional talent acquisition expertise, workforce analytics, and operational leadership to influence hiring decisions, anticipate future talent needs, and deliver measurable business outcomes. This role goes beyond requisition management and recruitment operations by providing strategic workforce insights, labor market intelligence, talent mapping, and innovative hiring solutions that enable PPG to access and secure critical talent ahead of demand.

The Program Manager is also responsible for program governance, service excellence, continuous improvement, financial performance, and the overall strength of the client partnership.

Your responsibilities

Client Partnership & Talent Advisory

• Serve as the primary Talent Acquisition partner and strategic advisor to PPG leadership, HR stakeholders, and hiring managers across Southeast Asia.

• Build trusted relationships with senior business leaders and influence hiring strategies through data-driven insights and market expertise.

• Consult stakeholders on workforce planning, organizational growth, talent availability, succession considerations, and recruitment best practices.

• Challenge and influence hiring decisions using labor market intelligence, talent supply data, compensation trends, and competitor insights.

• Facilitate talent strategy discussions, hiring reviews, and workforce planning sessions with business leaders.

• Drive long-term client satisfaction and retention through consultative partnership and delivery of measurable outcomes.

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Talent Acquisition Strategy & Workforce Planning

• Develop and execute regional talent acquisition strategies aligned with PPG's business objectives and workforce plans.

• Anticipate future hiring requirements and develop proactive talent acquisition solutions before demand arises.

• Partner with business leaders to identify critical workforce risks and talent gaps.

• Advise on organizational capability requirements and talent attraction strategies across multiple markets.

• Provide recommendations on hiring location strategies, talent availability, skills shortages, and workforce competitiveness.

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Talent Pipelining & Market Intelligence

• Develop and lead strategic talent pipelining initiatives for critical and recurring talent segments.

• Build and maintain talent communities across key business functions and markets.

• Conduct market mapping, competitor research, and talent landscape assessments to support hiring strategies.

• Provide regular insights and recommendations on:

o Talent supply and demand

o Skills availability

o Market competitiveness

o Compensation benchmarks

o Industry hiring trends

o Competitor hiring activity

• Translate labor market and workforce data into actionable recommendations for stakeholders.

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Program Delivery & Operational Leadership

• Provide leadership and oversight for end-to-end recruitment delivery across Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines.

• Ensure achievement of service levels, hiring outcomes, and operational performance objectives.

• Drive delivery excellence across key recruitment metrics, including:

o Time-to-fill

o Quality of hire

o Hiring manager satisfaction

o Offer acceptance rates

o Candidate experience

o Diversity and inclusion objectives

• Partner closely with recruiters, sourcers, and delivery teams to ensure successful execution of hiring plans.

• Optimize recruitment processes to improve speed, quality, scalability, and effectiveness.

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Governance, Analytics & Continuous Improvement

• Lead client governance meetings, operational reviews, and quarterly business reviews.

• Present recruitment performance, workforce analytics, market intelligence, risks, and strategic recommendations to senior stakeholders.

• Monitor and evaluate program performance metrics to identify trends, risks, and opportunities.

• Champion continuous improvement initiatives that enhance hiring outcomes, operational efficiency, and client experience.

• Lead implementation of process improvements, technology enhancements, and best practices.

• Ensure compliance with client requirements, contractual obligations, company policies, and regulatory standards.

• Leverage data and analytics to support strategic decision-making and workforce planning.

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Financial & Business Management

• Support achievement of program financial objectives, including profitability, resource optimization, and operational efficiency.

• Collaborate with leadership on workforce planning, forecasting, and resource allocation strategies.

• Identify opportunities to improve delivery efficiency while maintaining service quality and client satisfaction.

• Utilize operational and performance data to support business planning and decision-making.

• Contribute to identifying opportunities for program expansion, value-added services, and enhanced client solutions.

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Employer Branding & Talent Attraction

• Partner with PPG stakeholders to strengthen employer brand positioning across Southeast Asia.

• Develop targeted attraction strategies for critical talent populations.

• Collaborate on talent engagement, sourcing campaigns, and employer branding initiatives.

• Recommend innovative sourcing and attraction approaches to address challenging hiring needs.

• Improve candidate attraction, engagement, and conversion rates through data-driven strategies.

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People Leadership

• Provide leadership, coaching, and direction to recruiters and sourcing teams supporting the program.

• Foster a high-performance culture focused on accountability, collaboration, innovation, and client service excellence.

• Influence and lead cross-functional and matrixed teams to achieve strategic hiring objectives.

• Support capability development through coaching, mentoring, and knowledge sharing.

• Promote employee engagement and continuous learning within the delivery team.

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Required skills

Essential

• 8-12+ years of Talent Acquisition experience, including significant experience supporting multiple Southeast Asian markets.
• Proven success within an RPO, in-house Talent Acquisition, recruitment consulting, or workforce solutions environment.
• Strong experience partnering directly with senior business leaders, HR stakeholders, and hiring managers.
• Demonstrated expertise in talent pipelining, workforce planning, market intelligence, and recruitment strategy.
• Experience managing regional recruitment programs across multiple countries and cultures.
• Strong analytical capability with experience utilizing workforce data and recruitment metrics to drive decisions.
• Excellent stakeholder management, influencing, and presentation skills.

Preferred

• Experience supporting industrial, manufacturing, chemicals, engineering, technical, or commercial hiring environments.
• Experience leading client-facing RPO engagements across APAC.
• Exposure to workforce analytics, talent intelligence, and labor market consulting.
• Experience supporting organizational growth, transformation, or workforce planning initiatives.
• Familiarity with regional workforce trends across Southeast Asia.