Kerja Sepenuh Masa, Payroll Manager di UNIQLO Selangor - Maukerja

Position Summary

The Payroll Manager is responsible for leading and managing payroll operations for UNIQLO Malaysia, ensuring accurate, timely, and compliant payroll delivery. This role requires a hands-on payroll professional who is actively involved in payroll reviews, validation, reconciliation, problem-solving, and operational support while ensuring the effective delivery of payroll services through both internal teams and external payroll vendors.

As the payroll subject matter expert, the Payroll Manager will play a critical role in payroll governance, compliance management, stakeholder engagement, payroll vendor transition, HRIS migration, and continuous process improvement initiatives. The incumbent is expected to possess strong technical payroll knowledge, hands-on payroll operation experience, and the ability to independently manage complex payroll matters, resolve payroll issues, and drive payroll transformation projects to support business growth and operational excellence.

Key Responsibilities:

Payroll Operations

• Review and validate monthly payroll calculations prepared.
• Conduct payroll reconciliation and variance analysis before payroll finalization.
• Verify payroll inputs including new joiners, resignations, salary revisions, bonus payments, allowances, overtime claims, leave encashments & etc.
• Investigate and resolve payroll discrepancies and employee payroll issues.
• Perform payroll calculations for special cases and exceptional transactions when required.
• Act as the escalation point for complex payroll matters.

Payroll Compliance & Governance

• Ensure compliance with Malaysian statutory requirements including EPF, SOCSO, EIS, PCB and Employment Act.
• Review and validate statutory submissions and annual payroll activities.
• Maintain payroll SOPs, control frameworks, and audit documentation.
• Support internal and external payroll audits.

Vendor Management

• Manage outsourced payroll service providers and monitor service delivery performance.
• Conduct regular payroll review meetings with vendors.
• Ensure payroll timelines, accuracy targets, and service levels are achieved.
• Drive issue resolution and continuous improvement initiatives with payroll vendors.

Payroll System Migration & Transformation

• Lead payroll-related projects including payroll vendor transition, HRIS implementation, system enhancement projects & etc.
• Gather business requirements and define payroll specifications.
• Lead UAT testing, payroll parallel runs, and data validation exercises.
• Coordinate between HR, Finance, IT, Regional teams, and external vendors throughout project implementation.
• Identify operational risks and develop mitigation plans.

Stakeholder Management

• Partner closely with HRBP, Finance, Store Operations and Management.
• Provide payroll consultation and guidance on employee lifecycle transactions.
• Support management in payroll-related decision-making and compliance requirements.