Kerja Sepenuh Masa, People Operations - Workplace Specialist di DK Bank Federal Territory - Maukerja

Company Overview

DK Bank is a leading Bhutanese financial institution serving as the official bank of Gelephu Mindfulness City. With a mandate to integrate innovation, sustainability, and customer-centric services with a vision to expand globally; DK Bank is pioneering new financial models for the digital era.

Role Purpose

The HR Operations & Workplace Specialist is responsible for supporting day-to-day HR operations and ensuring the smooth running of the Kuala Lumpur office. The role provides practical support across employee administration, onboarding, HR documentation, and employee services, while managing office facilities, vendors, supplies, and workplace requirements. The role works closely with the Global Team and employees to maintain an efficient, professional, and positive working environment.

Key Responsibilities

• HR Operations & Administration: Manage day-to-day HR administration, including employee records, HR documentation, letters, attendance, leave administration, and coordination of payroll-related information.
• Employee Onboarding & Offboarding: Coordinate employee onboarding, orientation, probation documentation, transfers, and offboarding to ensure a smooth and well-managed employee experience.
• Employee Support: Act as the first point of contact for employees on routine HR matters, policies, benefits, workplace arrangements, and general HR queries, escalating matters where appropriate.
• Office Management: Manage the day-to-day operation of the office, including workspace readiness, meeting rooms, office supplies, maintenance, access arrangements, and general workplace requirements.
• Vendor & Service Coordination: Coordinate with landlords, building management, contractors, and office service providers, monitor service quality, and support procurement and payment processes for HR and facility-related expenses.
• Employee & Office Activities: Support employee engagement activities, company events, meetings, business travel arrangements, and other office initiatives as required.
• HR & Facility Reporting: Maintain relevant HR and facility records, trackers, costs, and reports, and support the Group HR team on operational projects and improvement initiatives.

Qualifications

• Bachelor’s degree
• Minimum 5 years of relevant experience in HR operations, office administration, facility management, or a similar role.
• Practical knowledge of Malaysian HR administration and employment practices.
• Experience managing office facilities, vendors, building management, and workplace services.
• Strong organizational skills with the ability to manage multiple operational priorities independently.
• Good interpersonal and communication skills, with a practical and service-oriented approach.
• High level of integrity and discretion when handling confidential employee and company information.