Key Responsibilities
Administer and support the
Microsoft 365
environment.
Design, develop and deploy Microsoft 365 solutions based on business requirements.
Configure and maintain
Microsoft Intune and Microsoft Defender
.
Provide
Level 1 and Level 2 IT support
, including remote troubleshooting.
Monitor system health, performance, availability and security.
Support network and firewall solutions.
Coordinate IT hardware deployment, replacement and lifecycle management.
Perform system updates, backups and restorations.
Coordinate IT onboarding and offboarding activities.
Maintain IT documentation, system configuration records, SOPs and user guides.
Maintain accurate hardware and software asset inventories.
Coordinate with internal teams and external vendors to resolve technical issues.
Support IT procurement activities and vendor coordination.
Provide technical support onsite, remotely and onboard vessels when required.
Participate in after-hours/weekend standby support and overseas travel when operationally required.
Requirements
Minimum
2 years of hands-on experience administering and supporting Microsoft 365 environments
.
More than
3 years of L1/L2 IT support experience
in a medium-sized or large enterprise environment.
Working knowledge of
Microsoft Intune and Microsoft Defender
.
At least
2 years of technical exposure to network and firewall solutions
.
Strong troubleshooting, analytical, communication and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to provide standby support and travel overseas when required.
Preferred Qualifications
Microsoft 365 Administrator certification or equivalent.
Microsoft Azure Administrator certification or equivalent.
Experience supporting IT users and equipment in
maritime, offshore or vessel environments
.
Vy
SYSTEMS PTE. LTD.
Vy Systems offers Technology talent sourcing services (G-TTSS) as one of its primary offering to the customers at global locations. We service our customers with ‘RESPONSIVENESS’ as a key factor and believe that timely response to a TTSS transaction accelerates the revenue, thus increasing the productivity that results in operational efficiency and profitability.