Role Overview
We are seeking an experienced and strategic Project Manager – Operations to lead end-to-end project execution across contract logistics, warehouse implementations, and supply chain transitions. The ideal candidate will take ownership of projects from initial planning through implementation, system go-live, and post-implementation support, ensuring all operational and customer deliverables are met seamlessly.
Key Responsibilities
Project Execution & Strategy: Lead complete project life cycles including timeline development, resource allocation, budget management, and risk mitigation strategies.
Operational Readiness & Transitions: Coordinate site transfers, business migrations, start-up operations, and warehouse ramp-ups (including manpower, equipment, facility layout, processes, and systems setup).
Customer Onboarding: Drive new customer onboarding projects, translating client requirements into actionable, high-quality operational deliverables.
Governance & Stakeholder Management: Oversee project governance, risk escalation, regular status reporting, management presentations, and structured stakeholder updates.
Systems & Digitalization: Collaborate with internal IT teams on Warehouse Management Systems (WMS), ERP, and system enhancement projects to drive automation and digitalization initiatives.
Quality Assurance & Testing: Coordinate User Acceptance Testing (UAT) and validate implementation to guarantee complete operational readiness prior to go-live.
Compliance & Financial Tracking: Monitor project budgets and expenditure while ensuring adherence to safety regulations, quality standards, and compliance policies.
Key Requirements
Education: Bachelor’s Degree or Diploma in Logistics, Supply Chain Management, Engineering, Business, or a related discipline.
Logistics Experience: Minimum 6 years of experience in logistics, supply chain, warehouse management, or contract logistics operations.
Project Management Experience: At least 4 years of hands-on project management experience leading warehouse implementations, customer onboardings, start-up operations, or process improvement initiatives.
Industry Background: Strong preference for candidates with experience in a Third-Party Logistics (3PL) environment.
Technical & Soft Skills: Excellent stakeholder management, presentation, and analytical skills, with functional familiarity with WMS/ERP implementations and UAT processes.
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