Kerja Sepenuh Masa, Account Manager di Aleph-Labs Federal Territory - Maukerja

Aleph is a creative engineering company comprising a striking group of craftsmen specialised in strategy, design, technology, and marketing. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients who see the future and engage Aleph as their rocket fuel.

We are looking for an Account Manager who is meticulous, proactive, and highly organized, with strong experience in business administration and finance operations. The role requires ownership of assigned tasks and reliability as a trusted team member. You will be responsible for managing client accounts end‑to‑end — from preparing RFPs and SOWs, to timesheet administration, attendance tracking, contract management, and reporting. Success in this position demands excellent communication skills, strong command of Google Sheets and reporting tools, and the ability to collaborate effectively with internal teams and external stakeholders while maintaining professionalism and integrity.

Key Responsibilities

Contract administration – Prepare, review, and maintain contract documents with clients, suppliers, and partners. Track timelines, renewals, and obligations. Maintain an organized contract database.

RFP and SOW support – Assist in creating and organizing RFPs and Statements of Work, ensuring timelines, budgets, and quality standards are met.

Timesheet management – Maintain accurate client timesheets for billing and invoicing. Follow up proactively on missing timesheets and approvals.

Administration tasks – Support the team with documentation, invoicing, scoping, monitoring, and purchase order follow‑ups.

Attendance tracking – Mark and monitor attendance of resources assigned to client projects, ensuring compliance with reporting requirements.

Accounts receivable support – Track POs, manage receivables, and liaise with internal client teams to ensure timely collections.

Business analysis – Contribute to financial analysis by identifying variances and operational leakages. Prepare consultative reports and dashboards to guide management decisions.

Google Sheets reporting – Build and maintain dashboards using Pivot Tables, VLOOKUP/XLOOKUP, INDEX‑MATCH, FILTER, QUERY, ARRAYFORMULA, and linked sheets. Produce daily, weekly, and monthly operational reports.

AI productivity – Use AI tools such as ChatGPT or Claude to improve reporting, documentation, email drafting, and workflow efficiency.

Prerequisites

Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

4+ years of relevant working experience.

Hands-on experience with Google Sheets.

Excellent oral and written communication skills, with confidence to draft professional emails and liaise with stakeholders.

Strong organizational skills, attention to detail, and ability to meet reporting deadlines.

A proactive, disciplined, and dependable character who takes ownership of assigned tasks.

Comfortable using AI tools to make day‑to‑day operations more efficient.

Benefits

Competitive salary (compensation will be based on experience)

Medical insurance

Yearly reward based on performance

A solid team behind you: great people who love what they do

A fun culture which promotes learning and knowledge sharing

Opportunities for personal and professional growth offerings.

Get in touch

Please visit ************* or drop us an email at *************

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.