Company Description CARiNG Pharmacy is a leading community pharmacy brand under BIG CARiNG Group, together with Georgetown Pharmacy and Wellings Pharmacy, operating over 280 outlets nationwide. Established in 1994 by pharmacists from Universiti Sains Malaysia, CARiNG was founded on the principle that professional pharmacist care should be easily accessible and welcoming to all. The brand pioneered full-time pharmacist services, extended opening hours, and in-store health screenings such as blood pressure checks and medication counselling. From its first outlet in Taman Muda, Cheras, CARiNG introduced a modern open-concept pharmacy layout to encourage closer interaction between pharmacists and customers and later expanded into major shopping malls. Today, as part of BIG CARiNG Group, its pharmacies serve as trusted health touchpoints, offering preventive screening, medication advice, and everyday wellness support across Malaysia.
Role Description This is a full-time, on-site Branch Manager and Retail Pharmacist role based in Desa Petaling, WP Kuala Lumpur. The individual will oversee daily branch operations, including staff supervision, work scheduling, adherence to company policies, and maintaining a clean, safe, and customer-friendly environment. Responsibilities include managing pharmacy services such as dispensing medications, providing medication counselling, conducting basic health screenings, and ensuring compliance with regulatory and professional standards. The role also involves monitoring inventory, placing orders, managing stock levels and expiry, and optimizing merchandising and product displays. The Branch Manager and Retail Pharmacist will drive sales and customer engagement, support health promotion activities, maintain accurate records, and collaborate with the wider CARiNG team to achieve branch performance targets.
Qualifications
- Professional pharmacy qualifications: Recognized degree in Pharmacy and valid pharmacist registration and license to practice in Malaysia.
- Branch management abilities: Experience in retail or pharmacy management, including staff supervision, scheduling, and day-to-day operational oversight.
- Clinical and dispensing skills: Strong knowledge of medications, counselling, prescription validation, and basic health screening services.
- Customer service and communication: Ability to engage warmly with customers, explain health information clearly, and handle inquiries and concerns professionally.
- Inventory and retail operations: Skills in inventory control, stock rotation, merchandising, and ensuring product availability and accuracy.
- Regulatory and compliance awareness: Familiarity with pharmacy regulations, ethical standards, and safe dispensing practices.
- Leadership and teamwork: Capability to motivate team members, resolve conflicts, and collaborate with colleagues and management.
- Additional beneficial skills: Experience with pharmacy or retail POS systems, basic data analysis for sales performance, and fluency in multiple languages commonly used in Malaysia.