- Petaling Jaya Selangor Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Key Responsibilities
· Provide application support and troubleshooting for critical business systems.
· Act as an SAP FICO Subject Matter Expert (SME).
· Analyze complex application/system issues and identify the root cause.
· Troubleshoot and resolve incidents to minimize business disruption and downtime.
· Monitor application/system health and proactively identify potential risks.
· Work closely with technical, functional, and cross-functional teams to resolve issues.
· Support application remediation and system improvement activities.
· Recommend preventive measures to avoid recurring issues.
· Contribute to continuous improvement of applications and support processes.
· Share knowledge and provide guidance to team members.
· Take ownership of issues and support effective decision-making within the team.
Mandatory Skills
· Strong / Expert-level SAP FICO experience – Mandatory.
· Strong Application Support experience.
· Strong IT Troubleshooting and problem-solving skills.
· Experience in incident management and issue resolution.
· Ability to perform root cause analysis (RCA).
· Experience supporting business-critical applications.
Work Location: In person
Peringatan Penting
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