- Sunway City Selangor Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are a premium plush and lifestyle brand from China known for its distinctive designs, high-quality materials and emotionally engaging products. As we launch our first few retail stores in Malaysia, we are looking for an energetic and hands-on Store Manager to join us at an exciting stage of our growth.
This is more than a day-to-day store management role. You will be part of the pioneer team establishing our brand in Malaysia, with the opportunity to help build the operating standards for future stores.
Your Role
As Store Manager, you will take ownership of the overall performance and daily operations of the store, ensuring strong sales performance, excellent customer experience and consistent brand presentation.
Key Responsibilities
Store Operations & Sales
Manage the overall day-to-day operation of the store
Drive sales performance and achieve store sales targets and KPIs
Monitor daily, weekly and monthly sales performance and identify opportunities for improvement
Ensure excellent customer service and create a welcoming, engaging store experience
Handle opening/closing procedures, POS, cash management and daily reporting
Maintain high operational and service standards at all times
Team Leadership
Assist with recruitment and onboarding of retail staff
Prepare staff schedules and manage manpower requirements
Train, coach and motivate the retail team
Set clear sales and service expectations
Monitor individual and team performance and provide regular feedback
Inventory & Merchandising
Manage stock receiving, inventory movement, replenishment and stock counts
Monitor best sellers, slow-moving products and stock requirements
Minimise stock discrepancies, losses and damages
Ensure products are displayed according to our visual merchandising standards
Keep the store attractive, organised and commercially effective
Brand & Customer Experience
Represent our brand and ensure the brand is presented consistently
Build strong relationships with customers and encourage repeat purchases
Collect customer feedback and insights to help us better understand the Malaysian market
Support new product launches, seasonal campaigns, events and in-store activations
Work with management and the marketing team on promotions and store traffic initiatives
New Store & Business Development
Help establish SOPs and operating processes for our brand in Malaysia
Provide practical feedback on products, pricing, customer preferences and store performance
Support the opening and development of future stores as the business expands
Who We’re Looking For
Minimum 3 years of retail experience, preferably with supervisory or store management experience
Strong sales orientation with a track record of achieving targets
Hands-on, responsible and comfortable working in a growing business
Good leadership and people-management skills
Strong communication and customer service skills
Organised and comfortable managing inventory, reporting and store administration
Able to work retail hours, weekends and public holidays
Comfortable using POS systems and basic Microsoft Office/Google Workspace tools
The Person We Want
We are looking for someone who is commercially minded, proactive and entrepreneurial — not someone who simply maintains the store.
You should enjoy building something from the ground up, solving problems independently and taking ownership of results. As one of the first members of our brand in Malaysia, you will have the opportunity to grow with the brand as we expand.
Why Join Us?
Join the pioneer team launching the brand in Malaysia
Play a key role in building a new retail brand locally
Opportunity to grow into a Senior Store Manager / Area Manager / Retail Operations role as the business expands
Exposure to new store openings, brand launches and retail expansion
Attractive salary with performance-based incentives
If you are passionate about retail, enjoy building high-performing teams and want to be part of growing a new consumer brand in Malaysia, we would like to hear from you.
Pay: RM4,000.00 - RM5,500.00 per month
Benefits:
Work Location: In person
Peringatan Penting
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