- Singapore
Kerja Sepenuh Masa Executive - Service Support (HATCH by TOUCH Preschools), Gaji tinggi SGD 4,000 di Touch Community Services Limited - Maukerja
Executive - Service Support (HATCH by TOUCH Preschools)
Touch Community Services Limited
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job summary
The Executive – Service Support provides overall HQ administrative &operational support within HATCH by TOUCH Preschools.
Supports organisational reporting, system administration, data governance and operational administration to ensure accurate reporting, efficient processes and compliance across all preschool centres.
Main Responsibilities:
1. POP, ECDA & Quality Compliance
Coordindate POP reporting and submission timelines.
Maintain POP data and reporting trackers.
Consolidate centre data required for ECDA and POP submissions.
Support system administration for preschool operational systems.
Conduct monthly user access reviews and maintain audit records.
Coordinate compliance acknowledgements from centres.
Prepare management dashboards for POP indicators.
Support SPARK documentation and evidence management.
Ensure data accuracy across operational systems.
2. Operational Support
Coordinate HQ operational projects and initiatives.
Maintain operational SOPs, templates anddocumentation.
Monitor implementation of HQ operational processes.
Support procurement coordination and documentation.
Any other duties assignedby the Head of Preschools.
Requirements
Minimum O Level; Diploma in Business Administration, Early Childhood, or a related field is an advantage
At least 2–3 years of relevant experience in preschool administration or backend support
Familiarity with ECDA reporting requirements and POP enrolment systems
Proficient in Microsoft Office, particularly Excel and Word; Strong communication and documentation skills
Proficient in English (oral and written). Knowledge of an additional mother tongue is an advantage.
Core Competencies and Attributes:
Warm, approachable, and committed to delivering quality service to families and supporting team operations
Builds trust and rapport with parents and colleagues through clear, respectful, and professional communication
Organised, detail-oriented, and dependable in managing documentation, reporting, and multiple tasks efficiently
Service-minded and professional in both frontline engagement and backend administrative work
Proactive and able to follow through on assigned duties with minimal supervision
A collaborative team player who contributes positively to the work environment and willingly assists others
Maintains confidentiality, integrity, and high standards of accuracy and accountability in all areas of work
Adaptable and aligned with team and organisational goals while exercising initiative when required
Who We Are
At TOUCH, relationships are atthe heart of everything we do. We believe in growing together as one team,while valuing each individual’s unique strengths and perspectives. Guided bycompassion and excellence, we strive to make a meaningful impact in thecommunity through innovation and collaboration.
Who You Are
You are a passionate, creative, and dynamic individual with a heart to serve the community. If you enjoy working with people from diverse backgrounds and want to make a positive difference in the lives of others, we invite you to join the TOUCH family.
What We Offer
We offer a vibrant and people-focused work environment with pro-family practices, staff benefits, and opportunities for growth and development. Most importantly, you will find purpose and fulfilment in impacting lives meaningfully.
Our Commitment to Inclusion
At TOUCH, we are committed to build an inclusive workplace where everyone is respected, valued, and empowered to thrive. We welcome diverse perspectives and are dedicated to creating a supportive environment where all staff can grow in their potential, and continue to inspire hope and impact lives in the community.
The Executive – Service Support provides overall HQ administrative &operational support within HATCH by TOUCH Preschools.
Supports organisational reporting, system administration, data governance and operational administration to ensure accurate reporting, efficient processes and compliance across all preschool centres.
Main Responsibilities:
1. POP, ECDA & Quality Compliance
Coordindate POP reporting and submission timelines.
Maintain POP data and reporting trackers.
Consolidate centre data required for ECDA and POP submissions.
Support system administration for preschool operational systems.
Conduct monthly user access reviews and maintain audit records.
Coordinate compliance acknowledgements from centres.
Prepare management dashboards for POP indicators.
Support SPARK documentation and evidence management.
Ensure data accuracy across operational systems.
2. Operational Support
Coordinate HQ operational projects and initiatives.
Maintain operational SOPs, templates anddocumentation.
Monitor implementation of HQ operational processes.
Support procurement coordination and documentation.
Any other duties assignedby the Head of Preschools.
Requirements
Minimum O Level; Diploma in Business Administration, Early Childhood, or a related field is an advantage
At least 2–3 years of relevant experience in preschool administration or backend support
Familiarity with ECDA reporting requirements and POP enrolment systems
Proficient in Microsoft Office, particularly Excel and Word; Strong communication and documentation skills
Proficient in English (oral and written). Knowledge of an additional mother tongue is an advantage.
Core Competencies and Attributes:
Warm, approachable, and committed to delivering quality service to families and supporting team operations
Builds trust and rapport with parents and colleagues through clear, respectful, and professional communication
Organised, detail-oriented, and dependable in managing documentation, reporting, and multiple tasks efficiently
Service-minded and professional in both frontline engagement and backend administrative work
Proactive and able to follow through on assigned duties with minimal supervision
A collaborative team player who contributes positively to the work environment and willingly assists others
Maintains confidentiality, integrity, and high standards of accuracy and accountability in all areas of work
Adaptable and aligned with team and organisational goals while exercising initiative when required
Who We Are
At TOUCH, relationships are atthe heart of everything we do. We believe in growing together as one team,while valuing each individual’s unique strengths and perspectives. Guided bycompassion and excellence, we strive to make a meaningful impact in thecommunity through innovation and collaboration.
Who You Are
You are a passionate, creative, and dynamic individual with a heart to serve the community. If you enjoy working with people from diverse backgrounds and want to make a positive difference in the lives of others, we invite you to join the TOUCH family.
What We Offer
We offer a vibrant and people-focused work environment with pro-family practices, staff benefits, and opportunities for growth and development. Most importantly, you will find purpose and fulfilment in impacting lives meaningfully.
Our Commitment to Inclusion
At TOUCH, we are committed to build an inclusive workplace where everyone is respected, valued, and empowered to thrive. We welcome diverse perspectives and are dedicated to creating a supportive environment where all staff can grow in their potential, and continue to inspire hope and impact lives in the community.
Peringatan Penting
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