Kerja Sepenuh Masa Supervisor- Letasu Japanese Shabu Shabu (Sunway Pyramid), Gaji tinggi MYR 3,300 di Le-Ta-Su (Shabu-Shabu) Selangor - Maukerja

Le-Ta-Su is a Japanese individual shabu-shabu hotpot concept and we're opening our first outlet in Sunway Pyramid.

Key Responsibilities

1. Daily Operations & Peak Efficiency

• Shift Management: Oversee daily opening and closing shifts, ensuring a seamless workflow for the restaurant’s signature solo-hotpot dining setup (monitoring individual stove functions and broth quality).

2. Staff Leadership & Scheduling

• Team Management: Direct daily operation checklists, assist with cost-efficient roster planning, and provide continuous on-the-job training for new staff on SOPs and customer service.

3. Food Safety, Hygiene & Maintenance

• Safety & Sanitation: Enforce strict hygiene standards, proper raw ingredient handling, and equipment maintenance according to safety regulations.
• Table Turnover: Actively monitor FOH and backend activities to ensure quick table turnover and minimal customer wait times.
• Express Delivery Quality: Maintain strict quality control over food preparation, presentation, and swift delivery via the Kousoku (express train) automated tray system.
• Guest Relations: Handle guest inquiries, feedback, and complaints professionally, implementing immediate service recovery to protect the brand's reputation. [

Requirements

• Minimum 4 years' F&B operations experience, with at least 1-2 years in a store/restaurant manager role.
• Experience in Japanese dining, hotpot/shabu-shabu, or casual dining chains an advantage.
• Strong leadership, roster planning, and team management skills.
• Working knowledge of food cost, labour cost, and P&L management at outlet level.
• Familiarity with food safety and hygiene regulations in Malaysia.
• Diploma in Hospitality/F&B Management or equivalent working experience.
• Willing to work rotational shifts including weekends and public holidays.

Pay: RM2,800.00 - RM3,300.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion

Application Question(s):

• What is your current salary?
• What is your expected salary?
• How long is your notice period?

Work Location: In person