Job Scope & Responsibilities
Sales & Order Coordination
Prepare and send quotations, invoices, and delivery orders
Liaise with customers to confirm artwork, quantity, material, and finishing details
Process and track sales orders from confirmation to delivery
Coordinate with internal departments (design, production, logistics) to ensure smooth workflow
Customer Service
Handle customer inquiries via email, WhatsApp, and phone
Follow up with clients on approvals, payment, and delivery timelines
Maintain strong relationships with existing customers
Ops Support & Admin
Maintain accurate records of orders, payments, and customer database
Assist in preparing sales reports and tracking monthly targets
Support the sales team with administrative tasks as needed
Arrange delivery routes & prepare goods for delivery
Print Knowledge (Training Provided)
Learn basic knowledge of printing materials and finishing (e.g., hot stamping, embossing, paper types)
Advise customers on the best print options based on their needs
Requirements
1–2 years of experience in sales admin, customer service, or operations support
Good communication and coordination skills
Detail-oriented and organized
Able to multitask and meet tight deadlines
Proficient in Microsoft Excel, Word, and basic Google Workspace
Nagamas Printing is a leading specialist in printing money packets, calendars, and packaging. With our commitment to quality and customer satisfaction, we have established a strong presence in the market. We are currently expanding and seeking a highly motivated and fun YOU to join our team.