Shangri-La Rasa Sentosa, Singapore
We are looking for a
Front Desk Receptionist
to join our team!
As the
Front Desk Receptionist
, we rely on you to:
Check guests in and out efficiently using front desk and reservation systems toensure smooth arrivals and departures
Respond promptly and professionally to guest requests to provide tailoredsolutions that meet their needs
Communicate clearly and engage warmly with international and domestic guests to enhance their resort experience
Maintain smooth and efficient guest service operations to support overall guestsatisfaction
Contribute actively to improving guest satisfaction scores through attentive service and problem resolution
Collaborate with team members to deliver a memorable and welcoming resort environment for all guests.
We are looking for someone who :
Experience using OPMS and other front desk systems for check-in/out and reservations
Strong communication and guest engagement skills developed through interaction with diverse international and domestic travelers
Willingness to work shifts including Public Holidays
We Offer
5-day work week
Learning and Development opportunities for career development
Medical and insurance coverage
Special employee discount within Shangri-La Group
Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for? Click the apply button now!
Shangri-La Rasa Sentosa, Singapore
At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Just 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the country’s only beachfront resort, offering 454 guest rooms and suites, each with a private balcony or terrace boasting views of the sea or lush greenery. The resort delivers exceptional service, creating the ideal island retreat for guests to unwind and enjoy a range of experiences, including sea sports on the private beach, fun-filled activities for all ages, indulgent spa treatments, and delightful beachside dining.