Job Summary
Clean and maintain guest rooms and bathrooms to hotel standards, attend to guest requests professionally, handle Lost & Found items, and collaborate with the Housekeeping team to ensure a safe, hygienic, and welcoming environment.
Responsibilities
Clean and maintain guest rooms and bathrooms according to hotel standards to ensure guest satisfaction
Make beds properly and replenish guest amenities and linen to maintain room readiness
Report maintenance issues and room defects promptly to facilitate timely repairs
Respond courteously and professionally to guest requests to enhance guest experience
Handle Lost & Found items following hotel procedures to ensure proper management
Maintain cleanliness of assigned areas and housekeeping equipment to support hygiene standards
Follow hotel hygiene, safety, and security protocols to maintain a safe environment
Maintain professional grooming and punctuality to represent the hotel positively
Collaborate effectively with the Housekeeping team and other departments to support smooth operations
Assist with additional duties as assigned by the Manager to support hotel needs