jobs in Intersoftkk, Inc.

Kerja Sepenuh Masa End User Support Level 1, Gaji tinggi MYR 3,500 di Intersoftkk, Inc. Selangor - Maukerja

End User Support Level 1

Intersoftkk, Inc.

Sepenuh Masa

Petaling Jaya, Selangor

Kongsi
Simpan

Lokasi Kerja

  • Petaling Jaya Selangor Malaysia

Penerangan Kerja

Tanggungjawab

Job description:

Join Our Team! We’re looking for a proactive Desktop Support Engineer L1 to join our dynamic IT support team. This role offers the opportunity to work in a fast-paced, collaborative environment where you’ll provide vital support for local and remote desktop users, troubleshoot hardware/software issues, and ensure smooth IT operations.

Key Responsibilities:-

  • Excellent working knowledge of Windows 7, 8, 10, 11
  • Good working knowledge of Windows. (MacOS a plus).
  • Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.
  • Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
  • Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
  • Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies
  • Excellent working knowledge in asset / inventory management
  • Ability to maintain composure and focus while troubleshooting and solving technical issues.
  • Ability to adhere to a schedule of client appointments while adapting to customer requests.
  • Demonstrated ability to communicate complex technical concepts in simple language.
  • Strong Experience in Multi-Functional Printer troubleshooting
  • Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
  • Excellent verbal and written communication in English
  • Excellent customer service skills

What We’re Looking For:

  • Qualifications: Bachelor’s degree in computer science or related field.
  • Experience: 1-2 years in IT support L2, particularly with Windows 7-10, Active Directory, GPOs, and PC/laptop management.
  • Skills: Excellent troubleshooting, multitasking, and communication abilities; adaptable to fast-changing environments.
  • Flexibility: Willingness to work off-hours and weekends for projects or emergencies.

Why Join Us?

  • A supportive team environment with mentorship opportunities.
  • Exposure to diverse IT systems, networks, and platforms.
  • Opportunities to grow your career in a tech-driven industry.

Location:

Plaza 33, Corporate office in Petaling Jaya1, Jalan Kemajuan 46200 Petaling Jaya Selangor

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Work Location: In person

Peringatan Penting

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